Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Best customer service ever. James went above and beyond any normal customer service. Worked diligently for myself, my wife, and my brother. Best sales experience in any product James went above and beyond any normal customer service. Worked diligently for myself, my wife, and my brother. Best sales experience in any product I've ever had. Period. More
Great people to deal with and talk to. I just want to thank Ryan my salesperson and George the finance rep for getting me into an AWESOME Chevy Impala with low miles and a great price!!! I I just want to thank Ryan my salesperson and George the finance rep for getting me into an AWESOME Chevy Impala with low miles and a great price!!! I am very pleased with the entire experience. More
New VW; Great Experience No haggling, quick purchase. We had a vehicle in mind when we visited, but it just wasn't the right one. Ryan worked with us to make sure we got the v No haggling, quick purchase. We had a vehicle in mind when we visited, but it just wasn't the right one. Ryan worked with us to make sure we got the vehicle that was correct for us. More
James Heath Review James was very helpful and professional. He was patient with us running back and forth to get keys to different vehicles, it was much appreciated. He James was very helpful and professional. He was patient with us running back and forth to get keys to different vehicles, it was much appreciated. He is very knowledgeable about the different vehicles in the lot and was able to answer all questions and make my first car buying experience quick and easy. Thank you! More
Great Experience! We had looked for 4 weeks before turning to Auto Direct. No hassle buying was the way to go for us! The price that was quoted was THE price We had looked for 4 weeks before turning to Auto Direct. No hassle buying was the way to go for us! The price that was quoted was THE price. How refreshing. Keith Mazzo was our salesperson and he was excellent. Salespeople don’t work on commission so there wasn’t a cutthroat atmosphere. He explained the Auto Direct philosophy upon entering the dealership. Showed us the vehicles we were interested in and all vehicles were test drive ready. All paperwork was done onsite which made for a quick transaction. 5 day / 500 mile moneyback guarantee was a nice aside. We felt no pressure whatsoever which was refreshing. Looking forward to our next car purchase from Auto Direct! More
Great buying experience I had a great experience buying a car from Mike today at Auction direct. He went above and beyond . when its time for another purchase, we will def I had a great experience buying a car from Mike today at Auction direct. He went above and beyond . when its time for another purchase, we will definitely be returning ! More
Great Experience! My process was simple, stress free, and easy to understand. Mike Monello made my process so comfortable and heart warming. I had the best sale guy fo My process was simple, stress free, and easy to understand. Mike Monello made my process so comfortable and heart warming. I had the best sale guy for my first purchase. He took his time with me and I asked all the questions I could think of but Mike reassure me of all the language to all the forms and actual numbers that I was looking at! I am really thankful for Mike service and detail knowledge on the process of purchasing a new vehicle! Thank you Action Direct for your wonderful service and Thank you Mike Monello for a great experience! More
Easy car buy Todd made purchasing a car easy and understandable Great Job It is in a convenient location to shop I was able to drive away the same day Todd made purchasing a car easy and understandable Great Job It is in a convenient location to shop I was able to drive away the same day More
Very good experience! Christina was incredibly helpful, as well as the rest of the team at Auction Direct USA. She is very responsive with emails and was willing to work wi Christina was incredibly helpful, as well as the rest of the team at Auction Direct USA. She is very responsive with emails and was willing to work with me and my situation rather than just trying to sell me a car with as many features as possible, like other dealerships. I have to give a shout out to Eddie and Jason as well who helped with the purchase, they were both incredible as well. Auction Direct has a pretty great team there and I will be back next time I am in the market! More
Thanks Mike We were very pleased with this dealership everyone was very helpful and accommodating Mike was awesome he took very good care of us and answered all o We were very pleased with this dealership everyone was very helpful and accommodating Mike was awesome he took very good care of us and answered all our questions we will definitely recommend this place to everyone and we will definitely come back when we need anther vehicle More