Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Repeat customer I just purchased my 4th vehicle from Auction Direct. I have, and will, continue to buy here because of the unmatched prices and customer service! Chri I just purchased my 4th vehicle from Auction Direct. I have, and will, continue to buy here because of the unmatched prices and customer service! Christina showed me exactly the vehicles I was looking for and never pushed me to go outside of the budget I gave her. She was a joy to work with! Thank you again and keep up the stellar work! More
Very quick, had me in a new car within days Great service. Called to check up on me. Wonderful experience all around. Treated us like family, (Actually grew up with my aunt and went to school wi Great service. Called to check up on me. Wonderful experience all around. Treated us like family, (Actually grew up with my aunt and went to school with her!) Small world. Thanks Todd! Enjoying my Dodge Avenger already! More
Easy, no pressure. A few weeks ago, we started looking for a replacement truck on various websites and settled on Auction Direct as our first place to visit. We figured A few weeks ago, we started looking for a replacement truck on various websites and settled on Auction Direct as our first place to visit. We figured if we didn't find something there, we could let them know what we wanted and move on along to other dealerships to see what was available. When we first met our Sales Rep, Mike, we explained to him what we didn't want. We then told him what our needs were for the next 10 years and what we might be interested in. He took us through the lot showing us vehicles that fell into our "needs" and "wants". There was no pressure, just education. It didn't take long for us to find the vehicle that we ultimately selected. We wanted to make sure that the vehicle hadn't come from a flood zone. Mike showed us exactly where the vehicle had originally been purchased (locally) as well as when and that there had only been one previous owner. This greatly put our minds at ease. We couldn't be more pleased with the vehicle and our experience. In fact, we've already recommended Mike and your business to others. More
Better than expected! Always bought cars from brand name dealerships but the great prices made me check it out. Loved the whole experience—mostly no high sales pitch (exce Always bought cars from brand name dealerships but the great prices made me check it out. Loved the whole experience—mostly no high sales pitch (except when the manager said they would only repair a dent if we bought today), didn’t seemed rushed and no annoyance when I wanted to try other vehicles. Jerod really listened and delivered what we wanted and needed!! Btw, I first reached out through email and I got a response on a Saturday night and then again Sunday morning! More
Happy We came to the dealership looking for a mini van. There were a handful to choose from (more than other dealerships we visited). We were able to look o We came to the dealership looking for a mini van. There were a handful to choose from (more than other dealerships we visited). We were able to look over the lot on our own without being pressured to talk to a sales person. Two different employees greeted us, again with no pressure to discuss sales. When we were ready to look at a van closer, we went to the Showroom where Patrick Walker was immediately available to assist us. He took the time to understand our needs in a low-pressure way. I appreciated Patrick’s style, providing information about the vehicle without pushing it on us. When we decided we were interested in purchasing the car, the sales department worked with us to keep the monthly payments within our predetermined budget. I would certainly come back in the future. More
The staff is very helpful and kind. All the staff at Auction Direct are great. I was greeted right away and everybody was quick to help me out and make sure I was comfortable. All the staff at Auction Direct are great. I was greeted right away and everybody was quick to help me out and make sure I was comfortable. More
Great experience!! Mike made my vehicle buying experience extremely smooth. He wasn’t pushy at all and was very patient with me. He worked some serious magic when it cam Mike made my vehicle buying experience extremely smooth. He wasn’t pushy at all and was very patient with me. He worked some serious magic when it came time to finance my new vehicle. Thank you Mike, you’re the best! More
Amazing service Jerry was absolutely top notch. He was patient. Understood what I was looking for and helped me though the whole process. Jerry made the car buying Jerry was absolutely top notch. He was patient. Understood what I was looking for and helped me though the whole process. Jerry made the car buying experience so great More
Easy Peasy I am a kind of person who knows what they want and doesn't like to waste time when it comes to car buying. Big dealerships have many schemes and tact I am a kind of person who knows what they want and doesn't like to waste time when it comes to car buying. Big dealerships have many schemes and tactics to "negotiate" a car sale. As a purchasing manager, I understand the idea of the upsell. Todd at Auction Direct laid it out for me as soon as I walked in. No commission, no salvage vehicles, everything inspected and handled in house. He was easy to deal with and answered all my questions honestly. I knew what I wanted before I got there and what I was willing to pay, but with no haggling in the cost and full disclosure of the vehicle's history through Car Fax, the leg work was done for me and all I needed to do was inspect the car in person, take a test drive and make the buy. It literally took a total of 2 hours in 2 days to walk out with a new (used) vehicle in great shape, with all the DMV hassle taken care of by Todd and company in house. This fit me perfectly and it was great getting treated like a person and not a mark. Will definitely recommend Todd and Auction Direct USA from now on. More
Great experience with Auction Direct Mike was a pleasure to deal with. Mike and the team at Auction direct did a great job with our trade in and fitting us into the car we wanted. We arr Mike was a pleasure to deal with. Mike and the team at Auction direct did a great job with our trade in and fitting us into the car we wanted. We arrived late and Mike and the staff stayed 1/2 hour after close to make sure we went home with the Jeep that day. Awesome. More