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Auction Direct USA - Raleigh
Raleigh, NC
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 10, 2025
It is ok to work with and get a good deal.
Need to follow up often for they are low on staff.
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by Luis
December 16, 2024
I am writing to express my disappointment with the
customer service experience I encountered after purchasing a vehicle and subsequently deciding to cancel the extended warranty.
After buying the
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by ale_autry
December 16, 2024
I am writing to express my disappointment with the
customer service experience I encountered after purchasing a vehicle and subsequently deciding to cancel the extended warranty.
After buying the c
More
by ale_autry
Employees Worked With
Photos & Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Rental Car Service Onsite
- Television
- Vending Machines
- Available Computers
- Professional and Friendly Staff
- Home Delivery
- Virtual Appointments
