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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

May 25, 2019

Great customer service Antoinette was the best sales rep I have ever had and the financial rep Kim helped me out a lot. Thank you Antoinette and Kim. More

by Angelarr73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antoinette Pace
May 25, 2019

Amazing I went in having an idea of what I wanted to purchase and the amount I wanted to spend. Antonio listened and exceeded my expectations! He made the car More

by alexisadger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
May 24, 2019

Awesome!! Antoinette was amazing to work with. Great selection of cars, very fast service all around. Would definitely buy from there again especially if Antoi More

by Mama02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
May 24, 2019

Excellent customer service! My car was totaled and I needed a new car fast! From the moment my husband and I walked in to Auction direct USA in Raleigh the receptionist greeted u More

by Leslie96
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Pearson
May 24, 2019

Shane and Kim were awesome Shane and Kim were outstanding..professional and were very helpful..couldn’t be happier and more confident with my purchase..will return for further p More

by Kalsha B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Melendez, Shane McFarland
May 23, 2019

2017 Hyundai Santa Fe Sport Walking in the door you are greeted by a receptionist. She asked what your intentions are and if you're looking to buy guide you to a skilled sales re More

by BrianS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
May 19, 2019

Great price and trade in Loved how easy and hassle free our experience was. We searched the website and knew what we wanted to test drive. Tim, our salesperson, was extremely More

by MaryA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper, Tony Bielik
May 18, 2019

Auction Direct USA on Glenwood Ave in Raleigh is the place The customer service and friendliness of everyone at Auction Direct USA was great! Antoinette was awesome, professional and SO patient with me and did More

by LGBro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
May 18, 2019

I might never buy another new car My teenage daughter and I came to Auction Direct USA just looking for the best option for her as a new driver. It didn’t take long st all for us to wa More

by WinForMolly-2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Antoinette Pace
May 17, 2019

Kia Optima Purchase Antonio from beginning to end was so professional so nice and answered all of our questions he really took his time to look at many different vehicles More

by Christina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
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