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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

August 03, 2019

Hassle free, nothing hidden I was shown the entire process of their operations. All my questions regarding car value, future maintenance, and insurance were answered clearly alwa More

by smichaelz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Eric Ballard
August 01, 2019

Buying my car Best experience in car buying I ever had sales rep David Lampley work hard to make sure I was satisfied and taken care of. I am very satisfied with my More

by Big Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lampley
August 01, 2019

First time car buyer Overall, quick and painless experience. My salesman, David, made a point to drive all the way out to my work to ensure I filled out a form properly. More

by Gabby24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lampley
July 31, 2019

Great experience Came in looking for an affordable car thinking it wasn’t going to be anything new but ended up falling in love with a 2019 Honda Accord. David made th More

by Caseyleighd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, David Lampley
July 30, 2019

GREAT experience We had a great experience overall! Sammy was very easy to get in contact with and accommodating. I like the motto of no haggling or hassling. I shoppe More

by ACon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
July 30, 2019

Ricky review The process was of getting my car was easy and quick for me, not a hassle the environment was friendly and David went through the whole process with m More

by Bam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lampley
July 29, 2019

Awesome Experience I came in to sell my car, Little did I know that I would be buying a 2016 infinity q50! Paul, Sammy, and Khalil were all so helpful in my car buying e More

by jtjackson691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
July 29, 2019

Great I had a great experience with Eric he was efficient and handled my concerns with professionalism, He was extremely knowledgeable about the products an More

by Tatyana myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ballard
July 28, 2019

We bought a car! She gave us an excellent service! She was able to go through everything step by step and got us our car at an affordable rate! More

by eneri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Melendez
July 28, 2019

Perfect Client Experience! We had an awesome experience from start to finish! Thanks Khalil Ghanayem for the great customer service! This truly was our best car experience ev More

by Tuckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
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