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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
August 24, 2019
Easy and customer-friendly Sammy was super helpful and low pressure. He made sure all our needs were met and we drove away very happy. This is how can buying should be. Recommen Sammy was super helpful and low pressure. He made sure all our needs were met and we drove away very happy. This is how can buying should be. Recommended! More
by Thus
Employees Worked With
Sammy Triesh
August 24, 2019
Great Experience Matt and Victor were super helpful and courteous. Would recommend them to anyone looking for a great car buying experience. Will be back for my next Matt and Victor were super helpful and courteous. Would recommend them to anyone looking for a great car buying experience. Will be back for my next car. More
by Tlxlover
Employees Worked With
Victor Tetteh, Matt Glover
August 23, 2019
Found the car for our teenager Friendly, knowledgeable, easy transaction. Honored their lowest price promise by matching the price on a car we found at a different dealer. Did not Friendly, knowledgeable, easy transaction. Honored their lowest price promise by matching the price on a car we found at a different dealer. Did not experience any pressure to purchase. More
by MPinApex
August 21, 2019
Knowledgeable salesmen! First time buyer at Auction Direct, it won’t be the last! Dylan Yamamoto is courteous and professional. He made the sale process a breeze. First time buyer at Auction Direct, it won’t be the last! Dylan Yamamoto is courteous and professional. He made the sale process a breeze. More
by Savyshopper1
Employees Worked With
Dylan Yamamoto
August 20, 2019
Helpful Sales Staff I had a good, overall experience with this dealership. The main salesman that I worked with really took the time to walk me through several options an I had a good, overall experience with this dealership. The main salesman that I worked with really took the time to walk me through several options and was well informed. The only reason I didn't give it 5 stars was the length of time it took to finalize everything. I came in on Saturday ready to close on a specific car and it took 4 hours. There was seemingly only one person there to handle all of the financing, which I didn't even use. More
by boeschj
Employees Worked With
Tony Bielik, Dylan Yamamoto
August 18, 2019
My New Car I want to thank Antonio and Auction Direct for a great car buying experience. Antonio took me through the buying process with ease and much patience. I want to thank Antonio and Auction Direct for a great car buying experience. Antonio took me through the buying process with ease and much patience. No pressure, which I loved. Thanks Antonio, you are the best!!! More
by Mrspino
Employees Worked With
Antonio Brewer
August 18, 2019
Fast and happy I came in and Sierra helped me look at the car i wanted. It wasn’t ready but she got me where i was able to see the car in a timely manner. And i got I came in and Sierra helped me look at the car i wanted. It wasn’t ready but she got me where i was able to see the car in a timely manner. And i got to see the car and it was a winner. She has been awesome and i would Refer someone to her and the car lot. More
by Matvestal
Employees Worked With
Sierra Gillmore
August 18, 2019
Easiest buy No hassle, salesman sent me random trucks, found the one I want, got me a good interest rate, I own a truck. Bought it 1 day ago. I will follow up No hassle, salesman sent me random trucks, found the one I want, got me a good interest rate, I own a truck. Bought it 1 day ago. I will follow up this rating i. A month. More
by James.feldman527
August 16, 2019
Way better than AWESOME! The Salesman (Cimmeon) & the Manager (Tony) are better than Best..Very knowledgeable & helpful with our vehicle purchase...We could not have asked for The Salesman (Cimmeon) & the Manager (Tony) are better than Best..Very knowledgeable & helpful with our vehicle purchase...We could not have asked for a more pleasant experience than we received by coming to Auction Direct USA of Raleigh...Prices are FANTASTIC and the automobiles are beauties!...Got our 2019 Kia Sportage home, now our son is ready to make his purchase as he loves our's..If you are looking to make a purchase, I would highly recommend the folks at Auction Direct because they are highly knowledgeable, friendly, and out to work with you.....Thank you Cimmeon AND Tony...you guys rock! More
by AngelB49
Employees Worked With
Tony (Management), Cimmeon Terry
August 15, 2019
Great Service! Tim made the process of purchasing my vehicle so easy. He was kind, funny, and patient throughout the entire process. I am beyond satisfied with Aucti Tim made the process of purchasing my vehicle so easy. He was kind, funny, and patient throughout the entire process. I am beyond satisfied with Auction Direct, and I will be back for any future car purchases! More
by PaulaD
Employees Worked With
Timothy Cooper
