Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auction Direct USA - Raleigh
Raleigh, NC
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,882 reviews
January 11, 2024
Ashley is RUDE, was finally was able to get her on the phone after 3 months and numerous voicemails left with no response from her. To then have to deal with her bad attitude? All I wanted to inquire abou phone after 3 months and numerous voicemails left with no response from her. To then have to deal with her bad attitude? All I wanted to inquire about is my gap cancellation money on a policy I bought from you guys when I bought my car there. The owners of this company should talk to this young lady because I will not return to buy my next car there! is that your game? Make it so difficult to request the refund that people give up and you keep our money?? I think the better business bureau would be interested to hear this. More
by Thtsmrsyoung2u
Employees Worked With
January 08, 2024
Jordan is a great salesperson he has been very helpful in helping me choose the right car for me thank you so very much Jordan helping me choose the right car for me thank you so very much Jordan More
by Arloeber
Employees Worked With
January 05, 2024
Jordan our salesman was very knowledgeable and helpful. He made our car buying experience a pleasure and very easy He made our car buying experience a pleasure and very easy More
by jean37brown
Employees Worked With
January 05, 2024
Jordon was a great help and very knowledgeable about the vehicle that he had to offer vehicle that he had to offer More
by Dafields448
Employees Worked With
January 04, 2024
Has been unresponsive about my GAP refund. I paid my loan off 3 years early and reached out to Ashley in 06/2023 it’s now 01/03/24 and I haven’t heard from her. I paid my loan off 3 years early and reached out to Ashley in 06/2023 it’s now 01/03/24 and I haven’t heard from her. More
by Myjoy88
Employees Worked With
January 04, 2024
Jorda m was an absolute pleasure to work with! THANK YOU!! And I recommend everyone looking for a vehicle to come and see him. THANK YOU!! And I recommend everyone looking for a vehicle to come and see him. More
by pliner55
December 30, 2023
When I got there they didn’t have the car I was told I could come look at but they did find other options within the same price range and an even lower interest rate which was good so it started a little could come look at but they did find other options within the same price range and an even lower interest rate which was good so it started a little shaky but they worked it out and I ending up leaving with a better car than what I came to look at More
by beaniebaby2004
Employees Worked With
December 30, 2023
Jordan was great made us feel comfortable and right at home! I would recommend anyone o come to auction direct and ask for Jordan home! I would recommend anyone o come to auction direct and ask for Jordan More
by joycederenzis1
December 23, 2023
Jordan was great. Good salesman excellent customer service. And he made sure we got what we wanted. Good salesman excellent customer service. And he made sure we got what we wanted. More
by Lee.clark95
Employees Worked With
December 23, 2023
Jordan was great salesman and very personable! Great experience. Appreciate the service and the professionalism. Great experience. Appreciate the service and the professionalism. More
by aprilclarklcsw
Employees Worked With
