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Auction Direct USA - Raleigh
Raleigh, NC
1,877 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,877 reviews
January 04, 2024
Jorda m was an absolute pleasure to work with! THANK YOU!! And I recommend everyone looking for a vehicle to come and see him. THANK YOU!! And I recommend everyone looking for a vehicle to come and see him. More
by pliner55
Helpful January 03, 2024
Has been unresponsive about my GAP refund. I paid my loan off 3 years early and reached out to Ashley in 06/2023 it’s now 01/03/24 and I haven’t heard from her. I paid my loan off 3 years early and reached out to Ashley in 06/2023 it’s now 01/03/24 and I haven’t heard from her. More
by Myjoy88
Employees Worked With
December 30, 2023
Jordan was great made us feel comfortable and right at home! I would recommend anyone o come to auction direct and ask for Jordan home! I would recommend anyone o come to auction direct and ask for Jordan More
by joycederenzis1
December 30, 2023
When I got there they didn’t have the car I was told I could come look at but they did find other options within the same price range and an even lower interest rate which was good so it started a little could come look at but they did find other options within the same price range and an even lower interest rate which was good so it started a little shaky but they worked it out and I ending up leaving with a better car than what I came to look at More
by beaniebaby2004
Employees Worked With
December 23, 2023
Jordan was great. Good salesman excellent customer service. And he made sure we got what we wanted. Good salesman excellent customer service. And he made sure we got what we wanted. More
by Lee.clark95
Employees Worked With
December 23, 2023
Jordan was great salesman and very personable! Great experience. Appreciate the service and the professionalism. Great experience. Appreciate the service and the professionalism. More
by aprilclarklcsw
Employees Worked With
December 20, 2023
This dealership took very good care of me and didn't give me any problems with the exchanging the cars. me any problems with the exchanging the cars. More
by kingles48
December 16, 2023
Pleased to work with him he made sure we got in the right vehicle in time of need thank you so much vehicle in time of need thank you so much More
by Sandra will
December 16, 2023
Amazing experience fast, friendly, and Jordan M is an expert. Jordan helped us find the exact first vehicle for my son. A jeep grand Cherokee, 4 x 4 Limited. All the bells and whistles. Paul T. was excep expert. Jordan helped us find the exact first vehicle for my son. A jeep grand Cherokee, 4 x 4 Limited. All the bells and whistles. Paul T. was exceptional in explaining the process. And Mohammed A. was exceptional as the finance manager in the process. So glad we were able to use our own bank for the financing as it was offered as an option. More
by Robert.burton356
December 13, 2023
Great service and welcoming atmosphere. Very helpful with finding the right and affordable vehicle to purchase. Very helpful with finding the right and affordable vehicle to purchase. More
by james62
