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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

October 27, 2019

Excellent customer service and staff. Antonio Brewer & his team deserve a raise for the excellent & professional customer service we received in 2017 & today, 10.26.2019 (Our 2nd purchase) More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
October 26, 2019

Good Buy Sammie and Paul were both great to work with as they both took the time to understand my specific situation.. Very happy with the purchase.. Thank More

by Kingston20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
October 26, 2019

Best I Have Ever Experienced Sammy Triesh was a very nice, respectable and understanding guy. Helped me and my mother a lot. Hooked me up with a beautiful car that I will drive fo More

by Pat Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Collins, Sammy Triesh
October 26, 2019

Extraordinary customer service Absolutely awesome customer service. For this being my first time not knowing what doing AT ALL David made sure I understood everything that was going More

by Kbowers814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lampley
October 23, 2019

From Stressed To At Rest lol I walked in with no car shopping experience at all and Tony & Jamar were very patient, kind, informative, and GENUINE. I will shop here again. More

by teneshagwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper, Tony Bielik, Jamar Coston
October 21, 2019

Amazing experience Antonia helped me find a car just right for me. He did everything he could to have me drive away with the car I wanted. Will definitely be going back More

by C.snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
October 19, 2019

They believe in giving second chance Timothy cooper was a very great help along with his manager I really appreciate them alot.Timothy was very patience he answered all my questions.I hig More

by Shamekia Arrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
October 18, 2019

Quick and easy I had Sierra as my rep here. She was fantastic! No pressure and she let me drive multiple cars before making my decision. The dealership was very ea More

by LindaMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Gillmore
October 18, 2019

THE BEST CAR BUYING EXPERIENCE EVER!! On this past Monday, October 14, I had one of the best purchasing experiences ever. I had an unfortunate situation where Carmax sold me a car that nee More

by smsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony P., Cimmeon Terry
October 15, 2019

amazing fast experience i had an amazing experience as soon as i called the first time as soon as i hit the door greeted with a warm smile and the amazing Dave came to my res More

by Deanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper, David Lampley
Oct 15, 2019 -

Auction Direct USA - Raleigh responded

Thank you so much for your positive review and business. No, I didn't laugh out loud, but I did smile. Thanks again

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