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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
December 19, 2019
Great Experience Great experience buying a car here. We worked with Antonio Brewer who was awesome to work with. Our third car purchased here. No hassles, reasonably p Great experience buying a car here. We worked with Antonio Brewer who was awesome to work with. Our third car purchased here. No hassles, reasonably priced, low mileage on car. Hate to bargain which is not necessary here. Would definitely recommend Auction Direct USA Raleigh. More
by Al D
Employees Worked With
Antonio Brewer
December 17, 2019
Antonio Brewer & Jeff Pearson were awesome! When I walked in I was very upfront about what my situation and they truly worked with me! Thank you guys! I will refer more people. in I was very upfront about what my situation and they truly worked with me! Thank you guys! I will refer more people. More
by Biancakara13
Employees Worked With
Na, Jeff Pearson, Antonio Brewer
December 01, 2019
Great buying experience! David was very helpful in finding us choices of cars which led to the right car which we bought. The owners manual was missing and David located one f David was very helpful in finding us choices of cars which led to the right car which we bought. The owners manual was missing and David located one for me. More
by Jim Hinson
Employees Worked With
David Lampley
November 26, 2019
Khalil was fantastic, communicative and understanding. He made this process smooth and seamless. I was quite surprised how someone with my credit was able to get such a good car and monthly payment but they made this process smooth and seamless. I was quite surprised how someone with my credit was able to get such a good car and monthly payment but they made it work. My entire experience at Auction Direct was great! More
by TJ
November 26, 2019
I had a great experience at Auction Direct USA in Raleigh. Everyone was so helpful especially Khalil my sales consultant. Such an easy process. I definitely will be a returning customer very happy wi Raleigh. Everyone was so helpful especially Khalil my sales consultant. Such an easy process. I definitely will be a returning customer very happy with my 2018 Ford Focus! Thanks to all at the dealership! Happy Holidays!! More
by Debbie.cameron14
November 25, 2019
Excellent Experience The staff was great. U bought a 2019 Kia Optima on Saturday. Tim was the salesman who took me through the process. He was professional and helpful, The staff was great. U bought a 2019 Kia Optima on Saturday. Tim was the salesman who took me through the process. He was professional and helpful, going above and beyond. They worked out a deak for me that went above my expectations. I am impressed. I love my car. I highly recommend the team at this dealership. Great experience! More
by Juliegoode67
Employees Worked With
Timothy Cooper
November 25, 2019
Sierra Gilmore was very professional. She showed us different models of Hyundai’s and helped us compare features. She was very nice to all involved. different models of Hyundai’s and helped us compare features. She was very nice to all involved. More
by Emjohnson1207
Employees Worked With
Sierra Gillmore
November 21, 2019
Not all that honest I purchased my car from Auction Direct -Glenwood Ave. in Raleigh, NC. I really liked the deal and the salesperson. 5 weeks after my purchase, I a I purchased my car from Auction Direct -Glenwood Ave. in Raleigh, NC. I really liked the deal and the salesperson. 5 weeks after my purchase, I attempted to start my car. The battery was dead. I took it to a parts store to find out the problem, and it was indeed a bad battery. I looked at my paperwork, and it stated that Auction Direct does a 26 point inspection(part of the inspection was a battery test). After speaking with someone at the parts store, it was apparent that the battery was bad when Auction Direct stated that they had conducted a test. After calling the service department, I was informed by the service person, that the battery is not under warrant, and there was nothing he would do. I tried to explain that I did not want anything except to say that perhaps Auction Direct should not say that they inspect the car, and that the battery passed inspection, when you could test the battery and warn the new owner that they would have to account for a new battery because the one presently in the car has a low cell. But, before I could explain the person disconnected the line. For this reason I would warn anyone purchasing a vehicle from Auction Direct. More
by DAG
Employees Worked With
November 19, 2019
Buying my first car! My experience at auction direct USA was exceptional ! I Did the application online to see if I was approved or not. Within a hour I received notice th My experience at auction direct USA was exceptional ! I Did the application online to see if I was approved or not. Within a hour I received notice that they could work with me even with my credit. I went to get my car and I was in and out in 2 hours. David Lampley was amazing and very patient, great customer service! More
by b_bond92
Employees Worked With
David Lampley
November 18, 2019
First time buyer! Great Experience! This was my first time purchasing a car and my experience was great! Antonio was very helpful and walked me through the entire process. I would defini This was my first time purchasing a car and my experience was great! Antonio was very helpful and walked me through the entire process. I would definitely recommend Auction Direct and Antonio! More
by Klcbullock
Employees Worked With
Antonio Brewer
