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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
February 06, 2020
Thank you so much Mr Cooper! Your professionalism was the #1 selling point for me. Customer service excellent and knowledge of vehicle was outstanding. I will recommend to family and friends the #1 selling point for me. Customer service excellent and knowledge of vehicle was outstanding. I will recommend to family and friends More
by apmills42
Employees Worked With
Timothy Cooper
February 05, 2020
Great customer service!! They did over and beyond to ensure good customer service. Jeff and Darius went out of their way to make sure we had a positive car buying experience. ensure good customer service. Jeff and Darius went out of their way to make sure we had a positive car buying experience. More
by Dpwilliamson3
Employees Worked With
Jeff Pearson, Darius Mayfield
February 05, 2020
Chandler was great! He listened to what We wanted and gave us all the information to make the best decision for us. I recommend auction direct no BS just good service. gave us all the information to make the best decision for us. I recommend auction direct no BS just good service. More
by rbulluck10
Employees Worked With
Chandler Cashdan
February 05, 2020
Great experience! Great customer service! Great with details. Friendly! this was a great time thank you so much sammy. You were very helpful. Very informative human b Great customer service! Great with details. Friendly! this was a great time thank you so much sammy. You were very helpful. Very informative human being. More
by betlee3
Employees Worked With
Sammy Triesh
February 04, 2020
Darius is by far the best car salesman I know. He listened and knew exactly what I wanted such a great guy to buy from. Everyone was so nice including the receptionist and manager Jeff. Highly recomm listened and knew exactly what I wanted such a great guy to buy from. Everyone was so nice including the receptionist and manager Jeff. Highly recommend this dealership and when you come defiantly ask for Darius! More
by taylor3chloe
Employees Worked With
Jeff Pearson, Darius Mayfield
February 04, 2020
Antonio is very friendly and made the things simple and easy to digest. Overall, I’m satisfied with the business with Auction Direct USA, Raleigh easy to digest. Overall, I’m satisfied with the business with Auction Direct USA, Raleigh More
by Zahid
Employees Worked With
Antonio Brewer
February 04, 2020
Awesome experience! Darius was very helpful and knowledgeable. Loved the fact that he helped us through the process with quickness and ease! Jeff was great helping us explore the payment options. knowledgeable. Loved the fact that he helped us through the process with quickness and ease! Jeff was great helping us explore the payment options. Definitely recommend! More
by Tevans10us
Employees Worked With
Jeff Pearson was a major help as well. Transaction was very smooth. , Darius Mayfield
February 04, 2020
Love, love, loved the experience I had! From the moment I walked in the door and was introduced to Antonio, it was a sure thing from beginning to end. Your dealership had the car I wanted and was cheaper t I walked in the door and was introduced to Antonio, it was a sure thing from beginning to end. Your dealership had the car I wanted and was cheaper than another place I already looked. Antonio helped with everything and kept me informed the whole time as to the status of financing etc. i will go there again!! More
by Walterdiaa
Employees Worked With
Jeff in finance, Antonio Brewer
February 03, 2020
Antonio made the whole process easy. We knew what we wanted, and were quickly able to test drive. Once we made the decision to buy, there was very little pressure for upgrades. Overall, can’t recommend wanted, and were quickly able to test drive. Once we made the decision to buy, there was very little pressure for upgrades. Overall, can’t recommend Antonio or Auction Direct enough. More
by Kevin M.
Employees Worked With
Antonio Brewer
February 02, 2020
Alec was very helpful in helping us find our suv! Highly recommend him. He was kind, professional and thorough. They also have a great selection. recommend him. He was kind, professional and thorough. They also have a great selection. More
by barbaragoulet
Employees Worked With
Alec Naiman
