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Auction Direct USA - Raleigh
Raleigh, NC
1,877 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,877 reviews
January 22, 2024
Great experience, honestly hate coming to dealerships but Jordan was amazing. Made the process super easy for me, I definitely recommend coming here and will be returning in the future. Jordan was amazing. Made the process super easy for me, I definitely recommend coming here and will be returning in the future. More
by cruz.melany
Employees Worked With
Helpful January 22, 2024
Fast process and amazing experience. Mr. Jordan was phenomenal help. Answered all my and my gfs questions and concerns will definitely be recommending this business to everyone I know. Mr. Jordan was phenomenal help. Answered all my and my gfs questions and concerns will definitely be recommending this business to everyone I know. More
by Sidneyogbodo@yahoo.com
Employees Worked With
January 21, 2024
They worked very hard to find a deal for me and made sure I had what I wanted in a vehicle. I had what I wanted in a vehicle. More
by aastreet20
Employees Worked With
January 18, 2024
I had a very good experience, especially with my sales person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to person, and will recommend Auction Direct. My only negative feedback is I didn’t care for how the only interest rate info provided to me was tied to the purchase of an extended warranty. After the sale, upon reflection, it felt shady. I would have preferred to see figures with and without a warranty. More
by Cody Eyman
January 18, 2024
Th cars are well kept. Nice variety of vehicles to choose from. Affordable prices for whatever someone is looking for. Nice variety of vehicles to choose from. Affordable prices for whatever someone is looking for. More
by octavius.copeland96
Employees Worked With
January 17, 2024
Joe at Auction Direct is the best of the best. He made our car buying experience seamless, was very knowledgeable about the vehicle we were interested in, and could not have been more kind and acc He made our car buying experience seamless, was very knowledgeable about the vehicle we were interested in, and could not have been more kind and accommodating throughout the process. Next time we are in the market for a vehicle, I definitely plan to go see Joe! More
by michaelscott0919
January 17, 2024
Really enjoyed our experience at Auction Direct. Joe Peoples has taken the time to get to know us, and what we are looking for. It swhy we've purchased multiple cars with him and will keep coming b Joe Peoples has taken the time to get to know us, and what we are looking for. It swhy we've purchased multiple cars with him and will keep coming back. More
by Charlie
Employees Worked With
January 17, 2024
Joe was very helpful, professional and attentive about everything from the moment we got there. I am very happy with my new car. Thank you for all your help! Will be back in the future for sure and I alre everything from the moment we got there. I am very happy with my new car. Thank you for all your help! Will be back in the future for sure and I already recommended this dealership to a few of my colleagues. More
by Michelle Carbajal- Paez
Employees Worked With
January 17, 2024
Joe came off as very honest, straightforward, and personable. We felt like we got a good deal and weren't pressured into anything we didn't want to spend on dollars on. personable. We felt like we got a good deal and weren't pressured into anything we didn't want to spend on dollars on. More
by bcavaiani
Employees Worked With
January 17, 2024
Sales man was helpful and did what he could. Service department is not will to work with my schedule on something that they owe me from the deal. Service department is not will to work with my schedule on something that they owe me from the deal. More
by marshbarnette
