
Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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They are patient, Osiris was an absolute delight to work with and made this process very easy. I definitely recommend coming to her to get your next vehicle with and made this process very easy. I definitely recommend coming to her to get your next vehicle More

This was a pleasure shopping for a vehicle, they were patient and sooooooo helpful throughout the entire process. He was knowledgeable from the door. Thank you and we will continue to shop there. patient and sooooooo helpful throughout the entire process. He was knowledgeable from the door. Thank you and we will continue to shop there. More

I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, Specially Hicham that went above and beyond to make sure I found the right car for my needs. We were so plea The staff was friendly, knowledgeable, Specially Hicham that went above and beyond to make sure I found the right car for my needs. We were so pleased with the service we received from Hicham, I was very impressed with his knowledge and his honesty answering all our questions . I would definitely recommend this dealership to anyone in the market for a new car." More
Jordan was very helpful , he made the process easy. Thank you for all your help Thank you for all your help More
Jordan & Paul were amazing to work with. Everything was easy going, they listen for your needs & then try their hardest to make it happen for you. Everything was easy going, they listen for your needs & then try their hardest to make it happen for you. More
Hicham was wonderful to work with, our experience was very pleasant. The dealer had a great selection of cars. very pleasant. The dealer had a great selection of cars. More
Osiris was AMAZING! ! She was super patient and helpful. She was also able to work with my circumstances which was a major relief and I loved her dedication to getting m ! She was super patient and helpful. She was also able to work with my circumstances which was a major relief and I loved her dedication to getting me the perfect car. Definitely would rate 10/10 !!! More

Hicham was super knowledgeable and professional. he didn't pressure me to make decision and helped me find the right car, and made the process move easily. i'd definitely recommend him to friends an he didn't pressure me to make decision and helped me find the right car, and made the process move easily. i'd definitely recommend him to friends and family. More
Pay attention to the reviews and I encourage all to read up on THIS BUSINESS AT BBB. They will give you 110% of their attention ONLY UNTIL the sale is finalized! After you sign sales paperwork any and all up on THIS BUSINESS AT BBB. They will give you 110% of their attention ONLY UNTIL the sale is finalized! After you sign sales paperwork any and all issues arises and you call/text and get dismissed, NO RETURN CALLS NO RETURN TEXTS NO RESOLUTIONS!! 30 DAY TAGS EXPIRED 4 DAYS AGO, And we find out our tag paperwork wasnt sent, yet we are going out of state tonight and they refuse to issue new temporary tag even though they are the ones who failed to do paperwork in a timely manner CAR WAS FILTHTY, missing floor mats and more. Just because they fail its forcing us to drive a car with illegal plates and don't give me that crap about they are good for 10 days after expiration date! When I asked if other states will honor expired temp tags, dealer wouldn't answer that. I stress customer service is only on point UNTIL you sign the paperwork and once you walk out the door with keys in hand Raleigh Auction Direct forgets you just paid them $35,000 for a vehicle they will not help you resolve any issues because they got your check !! We STRONGLY ADVISE ANYONE FROM PURCHASING A VEHICLE FROM Raleigh Auction Direct. I am beyond furious and we will discourage anyone from buying from Raleigh Auction Direct!! More
Today’s experience was great Jordan was a joy to work with . Was very helpful and knowledgeable about everything I need to know. with . Was very helpful and knowledgeable about everything I need to know. More