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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
February 18, 2024
I really liked Osiris' help when buying my car. She is highly recommended and very kind. She is highly recommended and very kind. More
by rixi2461
Employees Worked With
February 18, 2024
He was very friendly and determined to help me. He was sincere and genuine. I have never felt with a considerate salesman. I was very doubtful that I would leave disappointed however he got the job He was sincere and genuine. I have never felt with a considerate salesman. I was very doubtful that I would leave disappointed however he got the job done with gratitude and grace. It has been a rough week for me but he turned it completely around. I am so thankful !! More
by Looneyrachelle141
February 18, 2024
Hicham was the best salesman ever. Friendly, professional and knowledgeable. Never made me feel like I was as just a deal. Will definitely recommend him to family and friends. Friendly, professional and knowledgeable. Never made me feel like I was as just a deal. Will definitely recommend him to family and friends. More
by Misssouth4
Employees Worked With
February 18, 2024
Excellent customer care and zero pressure to commit to a purchase until happy with the choice. purchase until happy with the choice. More
by Whwilson
February 17, 2024
They are patient, Osiris was an absolute delight to work with and made this process very easy. I definitely recommend coming to her to get your next vehicle with and made this process very easy. I definitely recommend coming to her to get your next vehicle More
by Leonmyers23
February 17, 2024
I love it. They made my dream come true and I thank them for all there hard work… They made my dream come true and I thank them for all there hard work… More
by nikitamang1984
Employees Worked With
February 16, 2024
This was a pleasure shopping for a vehicle, they were patient and sooooooo helpful throughout the entire process. He was knowledgeable from the door. Thank you and we will continue to shop there. patient and sooooooo helpful throughout the entire process. He was knowledgeable from the door. Thank you and we will continue to shop there. More
by jereauwilson
Employees Worked With
February 14, 2024
I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, Specially Hicham that went above and beyond to make sure I found the right car for my needs. We were so plea The staff was friendly, knowledgeable, Specially Hicham that went above and beyond to make sure I found the right car for my needs. We were so pleased with the service we received from Hicham, I was very impressed with his knowledge and his honesty answering all our questions . I would definitely recommend this dealership to anyone in the market for a new car." More
by MAW
Employees Worked With
February 06, 2024
Jordan was very helpful , he made the process easy. Thank you for all your help Thank you for all your help More
by hocine.taklich
Employees Worked With
February 03, 2024
Jordan & Paul were amazing to work with. Everything was easy going, they listen for your needs & then try their hardest to make it happen for you. Everything was easy going, they listen for your needs & then try their hardest to make it happen for you. More
by lilburnett325
