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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

March 18, 2022

Darrell was very honest, transparent, and authentic during our interactions. Customer service is top tier! I would recommend Darrell for anyone looking to buy a car. He is trustworthy and dependable. D More

by A satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Cooper
February 08, 2022

Joe was such a tremendous help with making what could've been a stressful purchase so simple. He was very patient and informative. For our every question, Joe had a thorough answer with an easily understand More

by Cindy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
February 08, 2022

Joe was incredible. He was patient and thorough and walked us through the entire process. He said he was a car nerd and answered all of our questions. Took care of any issues we saw and even inspected More

by Jayrichardson80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

Joe Peoples was great! This was my first time buying a car and I had so many questions. He was so patient and informative. I would highly recommend him to anyone! More

by Violaashley369
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2022

I had an amazing experience here! They have a great selection of cars and Sammy was a great help! He was very friendly, knowledgeable, and went out of his way with his customer service and satisfaction More

by kiva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Triesh
January 28, 2022

Paschell was great she explained everything perfectly and is just overall, a beautiful and great talent. More

by King
Recommend Dealer
Yes
Employees Worked With
Paschell Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

My daughter and I had a great experience here. The staff is friendly and very knowledgeable. We worked with Sammy and he’s TOP notch!! He answered all our questions and concerns….I highly recommend you to g More

by Tasha O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Triesh
January 06, 2022

Sammy was a pleasure to work with. He was very patient with me after asking so many questions. I would recommend him any day. More

by maggietippett37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Triesh
January 05, 2022

Excellent customer service!!! They help you through the whole process. Any problems with the vehicle, they will try to take care of right there. I can’t thank Timothy Cooper enough!!! More

by Wmpreijers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
January 04, 2022

Sam was very nice and patient. Was very helpful throughout the whole process I'm helping me find me my first car. More

by Tez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Triesh
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