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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

June 09, 2022

Gregg was very professional and very knowledgeable of the vehicles. He was so great at what he does he sold my mother and I a car. Went in for 1 vehicle and left with 2. I would highly recommend seeing him o More

by jeremymaxwell1224
Recommend Dealer
Yes
Employees Worked With
Gregg Truett
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

jeremymaxwell1224, Congratulations to your mom's 2 vehicle purchase! Gregg is one of our new members of our Auction Direct USA team and we are very excited of his contributions to our customer service standards. I will be sure to share your kind review with him. Thank you and safe travels.

June 08, 2022

I knew exactly what I wanted when I came to Auction Direct. Gregory Truett jumped right in to help me, he was great at explaining everything to me so that I could understand he didn’t leave anything ou More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Truett
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

Donna, Congratulations to your Auction Direct USA, Raleigh purchase! Greg and our sales staff are delighted to hear of your customer satisfaction. We all get more motivated when we hear back from our customers. Thank you and safe travels.

June 07, 2022

Just by listening. They found exactly what I was describing even on down to money. More

by Ransampson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

Ransampson, Congratulations to your Auction Direct USA purchase and finance structure. We are happy to learn that we have helped accomplish our customer needs and wants to their budget. Thank you and safe travels.

June 05, 2022

Mohammed was being creat, he took me through all of the steps to buying a car and he explained everything in details, he made me have a great experience at auto direct. Thank you Mohammed keep up the great More

by badreddraze30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Elhaimoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2022

It was a pleasure meeting Jose and the service he offered was very professional and respectful, he provided good recommendations and was very helpful. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enrique Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

victoria, Jose and the Auction Direct USA, Raleigh team appreciate you great review. We all agree with your positive comments of Jose. Thank you and safe travels.

June 04, 2022

The assistance I received in selecting and purchasing a vehicle was professional and considerate of my auto transportation needs. The follow up was also very much appreciated. I found the process to be e More

by MsViki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Elhaimoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

A great experience, thanks for make the things so easy, you re very helpful, definitely recommended More

by soad092009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enrique Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Auction Direct made it a very easy process. They provided options on financing and it was quick and simple. More

by rickd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enrique Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

rickd, Thank you for your business and great review. We have all been working harder to help minimize the final purchase process of the financing and documents, so you review means a lot to us. Thanks again and safe travels.

May 29, 2022

No pressure sales experience where You feel Greg is really working to find the best car to fit our needs. More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Collins, Gregg Truett
Jun 11, 2022 -

Auction Direct USA - Raleigh responded

Robert, Auction Direct USA, Raleigh team are happy to learn of your positive experience. We'll be sure to share this with Gregg. Thanks again and safe travels.

May 25, 2022

Greg and Moussa were very personable and knowledgeable. Helped me understand what we were looking for car wise and explained everything I need to know. More

by mjfrench97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye, Gregg Truett
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