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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
July 10, 2022
We were able to freely look around and move at our own pace. Whatever cars we were interested in were swiftly brought around for test drives and car facts were provided upon request. We couldn't ask for a pace. Whatever cars we were interested in were swiftly brought around for test drives and car facts were provided upon request. We couldn't ask for a better provider. Thank you for all of your help Mohammed! More
by Latoya Irving
Employees Worked With
July 09, 2022
Absolutely wonderful experience! ! Considering I had drove over an out to see their cars, the process was easy and fast and he was really understanding! So excited to enjoy my new car ! Considering I had drove over an out to see their cars, the process was easy and fast and he was really understanding! So excited to enjoy my new car and will recommend this place to everyone! Thank you!!! 😁 More
by Raven B.
Employees Worked With
July 03, 2022
Best car buying experience I’ve ever had. Informative, understanding and no pressure from beginning to end. Informative, understanding and no pressure from beginning to end. More
by Lramos4552
June 28, 2022
Great dealership! ! Nice and kind salesperson. He helped a lot to get good deals and all the paper work. ! Nice and kind salesperson. He helped a lot to get good deals and all the paper work. More
by Maria
June 27, 2022
Welcoming. Professional. Great opportunity to stress free car shopping experience. Definitely will come back next time I have a need. Professional. Great opportunity to stress free car shopping experience. Definitely will come back next time I have a need. More
by Bigbyrd777
Employees Worked With
Moussa Ndiaye, Gregg Truett
June 26, 2022
THE SERVICE AND ATTENTION TO US AND OUR TRANSACTION WAS EXCEPTIONAL. JOSE AND THE PERSON HE WORKED WITH EXTREMELY INTENT ON MAKING THIS A PLEASURABLE TRANSACTION. EXCEPTIONAL. JOSE AND THE PERSON HE WORKED WITH EXTREMELY INTENT ON MAKING THIS A PLEASURABLE TRANSACTION. More
by carolzeke
Employees Worked With
June 23, 2022
Friendly staff, great customer service, quick process to get your vehicle. Clean showroom. Had exactly what we ordered. Great prices. get your vehicle. Clean showroom. Had exactly what we ordered. Great prices. More
by curciodavid22
June 18, 2022
Paul and Mohamed were awesome today. They walked me through every step of getting a new car and respected my choices the entire way. They were kind, understanding that I was new to this They walked me through every step of getting a new car and respected my choices the entire way. They were kind, understanding that I was new to this and ultimately, put me in a car I loved. I will definitely return and send others here. Thank you guys so so so so much.!! More
by Kezia Holder-Cozart
June 12, 2022
Love this place🥰 I have bought 3 cars from AD and will continue to come back. My salesman made this long process fun and painless. Highly recommend. continue to come back. My salesman made this long process fun and painless. Highly recommend. More
by britneydhayes
