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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
July 22, 2022
My daughter and I had been looking for a car for her with very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way belo very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way below that as a requirement. Auction Direct USA was transparent and upfront on all things. The sales person was kind and patient. His manager was honest and very easy to work with. We would and will definitely be back and recommend them!! Thanks to them both!! More
by Lcarter12309
July 19, 2022
It was the first time coming to this dealer and It went more than great! We left with a new truck! Favorite color! Good miles! Good price! Excellent customer service! 10 Stars if I could!!!! more than great! We left with a new truck! Favorite color! Good miles! Good price! Excellent customer service! 10 Stars if I could!!!! More
by Fparedes
July 12, 2022
Auction Direct sales consultant were very supportive and effective in getting me the right car. effective in getting me the right car. More
by natoyadesantos1
Employees Worked With
July 11, 2022
Great friendly service team. Worked with me to find what I was looking for and worked with me on payment options Worked with me to find what I was looking for and worked with me on payment options More
by Jbgivens13
Employees Worked With
July 11, 2022
These guys are awesome! Especially Mario and khalil. This is my second truck from them and my 2018 Dodge Durango drives so smooth and I am very happy I have a bigger vehicle Especially Mario and khalil. This is my second truck from them and my 2018 Dodge Durango drives so smooth and I am very happy I have a bigger vehicle for my growing kids. Thank you Auction Direct for all you did for me and my trucks and trust me I will be coming back for my 3rd truck which will be a pick up truck. Thanks again Auction Direct you guys are the best in town! More
by Donita Plater
July 11, 2022
They has a large selection of cars to selection from the employees was very nice an friendly offer you drinks the employees was very nice an friendly offer you drinks More
by celestinekearney
Employees Worked With
July 10, 2022
We were able to freely look around and move at our own pace. Whatever cars we were interested in were swiftly brought around for test drives and car facts were provided upon request. We couldn't ask for a pace. Whatever cars we were interested in were swiftly brought around for test drives and car facts were provided upon request. We couldn't ask for a better provider. Thank you for all of your help Mohammed! More
by Latoya Irving
Employees Worked With
July 09, 2022
Absolutely wonderful experience! ! Considering I had drove over an out to see their cars, the process was easy and fast and he was really understanding! So excited to enjoy my new car ! Considering I had drove over an out to see their cars, the process was easy and fast and he was really understanding! So excited to enjoy my new car and will recommend this place to everyone! Thank you!!! 😁 More
by Raven B.
Employees Worked With
July 03, 2022
Best car buying experience I’ve ever had. Informative, understanding and no pressure from beginning to end. Informative, understanding and no pressure from beginning to end. More
by Lramos4552
June 28, 2022
Great dealership! ! Nice and kind salesperson. He helped a lot to get good deals and all the paper work. ! Nice and kind salesperson. He helped a lot to get good deals and all the paper work. More
by Maria
