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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
August 03, 2022
Excellent service. Jose Enrique help me a lot with all paper work and process. Car is in excellent condition: Jose Enrique help me a lot with all paper work and process. Car is in excellent condition: More
by Andres Uribe
Employees Worked With
August 02, 2022
Great customer service and I appreciate the welcoming staff that helped me purchase my vehicle staff that helped me purchase my vehicle More
by KAE
Employees Worked With
August 02, 2022
Great salesman and helped us pick out a Great car thank you Jose . We love our Jeep ! you Jose . We love our Jeep ! More
by jasmineh23
July 31, 2022
Sales staff very friendly and flexible. No pressure sales makes experience more enjoyable. Great selection. No pressure sales makes experience more enjoyable. Great selection. More
by TheCreags
July 29, 2022
The consultant was great with service, the prices can still be reduced a little to match the market price more. still be reduced a little to match the market price more. More
by Sruthi Talluri
July 26, 2022
Great all around. Service with a smile no matter who you talked to. I wouldn't hesitate to do business again. Service with a smile no matter who you talked to. I wouldn't hesitate to do business again. More
by Chris P.
July 26, 2022
Had a wide variety of vehicles to pick from and help us to stay within our price range. to stay within our price range. More
by tjbullock61
July 23, 2022
Great service, happy, friendly, and honest staff. Their attitude and knowledge played an enormous role in our purchase decision. Will most definitely recommend family and friend to this place and to Their attitude and knowledge played an enormous role in our purchase decision. Will most definitely recommend family and friend to this place and to see Gregory Truett. More
by mariaolmos1886
Employees Worked With
Moussa Ndiaye, Gregg Truett
July 22, 2022
The guys over at Auction Direct were great! It was my first time going through the process of purchasing a car. Both Jose and Sammy were friendly and helpful in my decision making process from It was my first time going through the process of purchasing a car. Both Jose and Sammy were friendly and helpful in my decision making process from start to finish. More
by Lorenzo Escala
July 22, 2022
My daughter and I had been looking for a car for her with very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way belo very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way below that as a requirement. Auction Direct USA was transparent and upfront on all things. The sales person was kind and patient. His manager was honest and very easy to work with. We would and will definitely be back and recommend them!! Thanks to them both!! More
by Lcarter12309
