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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
July 26, 2022
Great all around. Service with a smile no matter who you talked to. I wouldn't hesitate to do business again. Service with a smile no matter who you talked to. I wouldn't hesitate to do business again. More
by Chris P.
July 26, 2022
Had a wide variety of vehicles to pick from and help us to stay within our price range. to stay within our price range. More
by tjbullock61
July 23, 2022
Great service, happy, friendly, and honest staff. Their attitude and knowledge played an enormous role in our purchase decision. Will most definitely recommend family and friend to this place and to Their attitude and knowledge played an enormous role in our purchase decision. Will most definitely recommend family and friend to this place and to see Gregory Truett. More
by mariaolmos1886
Employees Worked With
Moussa Ndiaye, Gregg Truett
July 22, 2022
The guys over at Auction Direct were great! It was my first time going through the process of purchasing a car. Both Jose and Sammy were friendly and helpful in my decision making process from It was my first time going through the process of purchasing a car. Both Jose and Sammy were friendly and helpful in my decision making process from start to finish. More
by Lorenzo Escala
July 22, 2022
My daughter and I had been looking for a car for her with very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way belo very certain requirements. We discovered most dealerships are overcharging by 25/30% of NADA value. Her loan required we find a car that met way below that as a requirement. Auction Direct USA was transparent and upfront on all things. The sales person was kind and patient. His manager was honest and very easy to work with. We would and will definitely be back and recommend them!! Thanks to them both!! More
by Lcarter12309
July 19, 2022
It was the first time coming to this dealer and It went more than great! We left with a new truck! Favorite color! Good miles! Good price! Excellent customer service! 10 Stars if I could!!!! more than great! We left with a new truck! Favorite color! Good miles! Good price! Excellent customer service! 10 Stars if I could!!!! More
by Fparedes
July 12, 2022
Auction Direct sales consultant were very supportive and effective in getting me the right car. effective in getting me the right car. More
by natoyadesantos1
Employees Worked With
July 11, 2022
Great friendly service team. Worked with me to find what I was looking for and worked with me on payment options Worked with me to find what I was looking for and worked with me on payment options More
by Jbgivens13
Employees Worked With
July 11, 2022
These guys are awesome! Especially Mario and khalil. This is my second truck from them and my 2018 Dodge Durango drives so smooth and I am very happy I have a bigger vehicle Especially Mario and khalil. This is my second truck from them and my 2018 Dodge Durango drives so smooth and I am very happy I have a bigger vehicle for my growing kids. Thank you Auction Direct for all you did for me and my trucks and trust me I will be coming back for my 3rd truck which will be a pick up truck. Thanks again Auction Direct you guys are the best in town! More
by Donita Plater
July 11, 2022
They has a large selection of cars to selection from the employees was very nice an friendly offer you drinks the employees was very nice an friendly offer you drinks More
by celestinekearney
Employees Worked With
