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Auction Direct USA - Raleigh
Raleigh, NC
1,885 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,885 reviews
August 13, 2022
They were great. Enjoy the car. I got a Very good value. Hicham was awesome. Enjoy the car. I got a Very good value. Hicham was awesome. More
by brdunn87
Employees Worked With
August 12, 2022
Sammy was awesome! He and Jose worked together to find me exactly what I was looking for. They really went above and beyond. I also worked with the notary who went ov He and Jose worked together to find me exactly what I was looking for. They really went above and beyond. I also worked with the notary who went over every detail quickly so I could get out of there. Honestly, who wants to spend 4 hours at a dealership, I believe his name is Allen, I hope so because I want to give him a 5 star review. I will refer anyone I know that needs a car. I will also be returning to get my daughter her car next year. They have a wide variety of cars. I honestly would be shocked if someone that was ready to buy a car, went in there and didn't drive off with one that same day! It really was the best experience I had buying a car, and I have bought MANY! More
by kerry_geraghty
August 11, 2022
Thorough and helpful; this was a return visit, and there will be more I’m certain! will be more I’m certain! More
by Michael Christenson II
Employees Worked With
August 10, 2022
Entire experience was positive and enjoyable. Started with Pavel, finished with Mohammad and had a splash of Paul. Solid car. Good warranty. Fair pricing. IMO I would take Auction Direct over Car Started with Pavel, finished with Mohammad and had a splash of Paul. Solid car. Good warranty. Fair pricing. IMO I would take Auction Direct over Carmax. It is a well oiled machine. Thanks all. I’m confident they stand behind there cars and dealership. More
by michael.iannelli
August 09, 2022
Mario was a great help! He has helped me with my truck and 2 family member get cars as well! Definitely recommend him to anyone looking for a vehicle! He has helped me with my truck and 2 family member get cars as well! Definitely recommend him to anyone looking for a vehicle! More
by Jhovytorres
August 09, 2022
Pleasant knowledgeable hard worker helpful seems to be a nice person enjoy talking to him about the car nice person enjoy talking to him about the car More
by Cassys23
August 08, 2022
I found the truck that I wanted at a price I could afford. I had a couple of issues after the purchase was completed, but they were handled quickly. If i need another vehicle later on, I will defini afford. I had a couple of issues after the purchase was completed, but they were handled quickly. If i need another vehicle later on, I will definitely go back to Auction Direct! More
by wklein0
August 07, 2022
He was Great with Customer Service I Recommend that Customer’s Have a Chance to Receive the same Experience that I got from him! Customer’s Have a Chance to Receive the same Experience that I got from him! More
by steel1567
August 04, 2022
Very nice and patient. They explained everything in great detail and made sure I understood how things work! They explained everything in great detail and made sure I understood how things work! More
by bbcat3
Employees Worked With
Other Employees :
Sammy Triesh, Judah Naiman, Nate Perkins, Allan Nicol, Jaylen Whitaker, Gregg Truett
August 04, 2022
Darrell was a great salesman, very knowledgeable, him and Khalil both made the process super easy. Great atmosphere. Definitely recommend 👍🏽 Khalil both made the process super easy. Great atmosphere. Definitely recommend 👍🏽 More
by HennaAli
