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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
August 23, 2022
I was and am so completely stoked , satisfied, and most importantly happy with Hicham Lamouissi!!.. and Paul Tambasco. What meant so much is their professionalism, that extra mile they went, going above importantly happy with Hicham Lamouissi!!.. and Paul Tambasco. What meant so much is their professionalism, that extra mile they went, going above and beyond to make sure that I was completely satisfied. Everyone at Auction Direct, were friendly and kind. I was so happy to have worked with Hicham,. He is truly THE BEST!! Hicham worked and worked, searched and searched for me to get me what I wanted. He cared! That meant a lot!! He was patient, didn't rush me.. Hicham treated me like a valued customer. He and Paul are such a great team!! More
by jonesmorrisonr
August 18, 2022
I had a great experience, Jose was very diligent with all the paper work, I am very satisfied with the service provided. the paper work, I am very satisfied with the service provided. More
by scborjas
Employees Worked With
August 18, 2022
This dealership is very welcoming & friendly. Let's you test drive any vehicle you are interested in with no judgment. Jose was extremely helpful and answered any questions you may have. I would Let's you test drive any vehicle you are interested in with no judgment. Jose was extremely helpful and answered any questions you may have. I would recommend this place to friends and family. They have a variety of cars to small ones all the way to really big trucks and suv's. I loved my experience here will come back if I ever need another car. More
by Rodriguezw171
August 14, 2022
Literally best service fair price , workers were so nice and understandable to work with definitely recommend and can’t wait to enjoy my first car and understandable to work with definitely recommend and can’t wait to enjoy my first car More
by Maria
Employees Worked With
August 13, 2022
They were great. Enjoy the car. I got a Very good value. Hicham was awesome. Enjoy the car. I got a Very good value. Hicham was awesome. More
by brdunn87
Employees Worked With
August 12, 2022
Sammy was awesome! He and Jose worked together to find me exactly what I was looking for. They really went above and beyond. I also worked with the notary who went ov He and Jose worked together to find me exactly what I was looking for. They really went above and beyond. I also worked with the notary who went over every detail quickly so I could get out of there. Honestly, who wants to spend 4 hours at a dealership, I believe his name is Allen, I hope so because I want to give him a 5 star review. I will refer anyone I know that needs a car. I will also be returning to get my daughter her car next year. They have a wide variety of cars. I honestly would be shocked if someone that was ready to buy a car, went in there and didn't drive off with one that same day! It really was the best experience I had buying a car, and I have bought MANY! More
by kerry_geraghty
August 11, 2022
Thorough and helpful; this was a return visit, and there will be more I’m certain! will be more I’m certain! More
by Michael Christenson II
Employees Worked With
August 10, 2022
Entire experience was positive and enjoyable. Started with Pavel, finished with Mohammad and had a splash of Paul. Solid car. Good warranty. Fair pricing. IMO I would take Auction Direct over Car Started with Pavel, finished with Mohammad and had a splash of Paul. Solid car. Good warranty. Fair pricing. IMO I would take Auction Direct over Carmax. It is a well oiled machine. Thanks all. I’m confident they stand behind there cars and dealership. More
by michael.iannelli
August 09, 2022
Mario was a great help! He has helped me with my truck and 2 family member get cars as well! Definitely recommend him to anyone looking for a vehicle! He has helped me with my truck and 2 family member get cars as well! Definitely recommend him to anyone looking for a vehicle! More
by Jhovytorres
August 09, 2022
Pleasant knowledgeable hard worker helpful seems to be a nice person enjoy talking to him about the car nice person enjoy talking to him about the car More
by Cassys23
