Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
Mohamed and Paul were great! They worked hard to work a deal that was right for me. They worked hard to work a deal that was right for me. More
Took liberty with transaction . Did not apply trade-in value to overall purchase. Not nice Did not apply trade-in value to overall purchase. Not nice More
Mohammad was an excellent and very knowledgeable salesperson. He was observant to your needs and wants. I would recommend him to anyone who wants a car. Also very attentive and works hard to getting salesperson. He was observant to your needs and wants. I would recommend him to anyone who wants a car. Also very attentive and works hard to getting you what you need. More
Hicham was absolutely great! He was super friendly and helpful when I came to Auction Direct to sell my Nissan Murano. The process was quick and easy and he even called the next He was super friendly and helpful when I came to Auction Direct to sell my Nissan Murano. The process was quick and easy and he even called the next day to make sure I had received my check. A couple of days later, I realized I had left my EZ Pass transponder in the car and he went and found it for me and held it for me until I could drop by to pick it up. Outstanding customer service… thanks, Hicham! More
Great experience in buying our vehicle. Hicham was excellent to work with. The actual buying experience took about four hours, but I believe this may just be normal. Hicham was excellent to work with. The actual buying experience took about four hours, but I believe this may just be normal. More
I came in and knew what I wanted. Hicham and Moussa made it happen. I can’t thank them enough! Hicham and Moussa made it happen. I can’t thank them enough! More
Efficient, kind, knowledgeable, friendly multifaceted, harmonious teamwork, attentive, loquacious and big fun. Those are just a few of the words that come to mind when thinking about my experience at Auct harmonious teamwork, attentive, loquacious and big fun. Those are just a few of the words that come to mind when thinking about my experience at Auction Direct USA, and that was just the time spent with Hicham. The good news is everyone I met and or was introduced to brought the same level kindness and knowledge to the table. Even when I became anxious to leave, but still had that one last electric form to sign [by the way I forget her name but she had a really soothing voice], they made me feel like they cared and had me apologizing for my anxiousness. Not to mention earlier in the process I had to run home to check on my mom. I was willing to Uber and just come back, however Moussa and Hicham insisted I take my car to be. Who knew kindness in business was still a thing. My aunt and uncle suggested I buy my used car from Auction Direct because they had such a great experience when they purchased their cars from them. My aunt and uncle were correct. Hicham you are the best. Auction Direct you guys rock and I appreciate you ALL! More
Friendly experience, definitely would recommend if you are looking for a used car. Good selection are looking for a used car. Good selection More
Very pleased with the customer service I received. I had good choices based off my credit and my body size.. Me being a decent size guy I needed a decent size car.. Auction direct and My sales team di I had good choices based off my credit and my body size.. Me being a decent size guy I needed a decent size car.. Auction direct and My sales team did just that. More
Was a good experience staff was helpful and not pushy. I drove all the vehicles I was looking at and had a car the next day. I drove all the vehicles I was looking at and had a car the next day. More