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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
January 05, 2023
My first experience at Auction Direct was AWESOME! Jose was kind ‘ polite ‘ and very helpful !!! You Guys ROCK ! Jose was kind ‘ polite ‘ and very helpful !!! You Guys ROCK ! More
by BellaB
Employees Worked With
January 04, 2023
Such an Amazing experience. Brandon Smith was very nice, patient, and he answered all my questions. He kept me motivated and made me feel comfortable throughout the whole proces Brandon Smith was very nice, patient, and he answered all my questions. He kept me motivated and made me feel comfortable throughout the whole process, he made the process very smooth and easy! I'm highly satisfied with my experience and purchase! More
by Kryzangeline218
Employees Worked With
January 03, 2023
The gentleman who helped me with my car was very friendly and had lots of helpful information about the vehicles on the lot. He and the finance manager made the visit hassle free and easy. and had lots of helpful information about the vehicles on the lot. He and the finance manager made the visit hassle free and easy. More
by Jarunyon81
December 29, 2022
So easy! Everyone was so helpful and went above and beyond for us. Great selection Everyone was so helpful and went above and beyond for us. Great selection More
by A. Rogers
December 22, 2022
It was great working with Hicham. He was professional and catered to our needs. I would totally recommend Hicham!! He was professional and catered to our needs. I would totally recommend Hicham!! More
by Jay
December 21, 2022
Very patience with our pickiness. Was able to find a car we loved that had the features we needed and wanted. Was able to find a car we loved that had the features we needed and wanted. More
by taralwelch
Employees Worked With
December 15, 2022
I never received a car fax until I requested one and at that point found out that the car was in a front end collision. Had several issues after the purchase, brakes, molding around sun roof, noise in fron that point found out that the car was in a front end collision. Had several issues after the purchase, brakes, molding around sun roof, noise in front of car. Still fighting noise in front of the car and not comfortable with the purchase. Found out owner replaced struts with after market struts and Toyota won’t back struts going forward since struts aren’t original Toyota parts, so my purchase of extended warranty isn’t exactly what I thought it was. More
by Markrmevancm
Employees Worked With
December 15, 2022
Best crew. Muhammad helped me find the right vehicle. I appreciate how Paul and crew worked out the financing and protected my investment. Muhammad helped me find the right vehicle. I appreciate how Paul and crew worked out the financing and protected my investment. More
by Ken
Employees Worked With
Other Employees :
Mark In service , John Collins
December 15, 2022
Everyone was very professional and helpful. Paul helped me get the best loan and continue to work with me through issues. I would heavily recommend auctions direct for any car buying experience Paul helped me get the best loan and continue to work with me through issues. I would heavily recommend auctions direct for any car buying experience. They also gave me the best selling price on my old car. More
by feferobs
December 12, 2022
It was a pleasure working with Mr. Brandon Smith. He was very professional and very knowledgeable about my car. He was very detailed in answering my questions. In addition, when I l Brandon Smith. He was very professional and very knowledgeable about my car. He was very detailed in answering my questions. In addition, when I left a message He returned my calls immediately. I felt very comfortable talking and working with him. More
by J.Wilson
