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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
January 12, 2023
The experience at Auction Direct couldn't have gone any better. The Sales Consultant Hicham Lamouissi was a true professional who was very patient in answering all my questions. If you are looking to buy a better. The Sales Consultant Hicham Lamouissi was a true professional who was very patient in answering all my questions. If you are looking to buy a car this is the place! More
by jmp6685
Employees Worked With
January 11, 2023
Mohammed was very helpful and we appreciate that the staff are not high pressure. The transaction was smooth and reasonably stress free. staff are not high pressure. The transaction was smooth and reasonably stress free. More
by D.mcdevitt
Employees Worked With
January 08, 2023
Brandon was amazing! He was very patient and he listened to everything I told him.I would highly recommend purchasing a car. Thank you again for the great experience and He was very patient and he listened to everything I told him.I would highly recommend purchasing a car. Thank you again for the great experience and customer service. More
by Hillgenesis21
January 07, 2023
I had a great experience with Auction Direct. Not all dealerships have the same value and integrity as this one. I highly would recommend this dealership over the others nearby. Not all dealerships have the same value and integrity as this one. I highly would recommend this dealership over the others nearby. More
by kbrierogers
January 06, 2023
Auction Direct Dealership really and truly cares for their customers, also providing great service to consumers their customers, also providing great service to consumers More
by deandrebaldwin241
Employees Worked With
January 05, 2023
My first experience at Auction Direct was AWESOME! Jose was kind ‘ polite ‘ and very helpful !!! You Guys ROCK ! Jose was kind ‘ polite ‘ and very helpful !!! You Guys ROCK ! More
by BellaB
Employees Worked With
January 04, 2023
Such an Amazing experience. Brandon Smith was very nice, patient, and he answered all my questions. He kept me motivated and made me feel comfortable throughout the whole proces Brandon Smith was very nice, patient, and he answered all my questions. He kept me motivated and made me feel comfortable throughout the whole process, he made the process very smooth and easy! I'm highly satisfied with my experience and purchase! More
by Kryzangeline218
Employees Worked With
January 03, 2023
The gentleman who helped me with my car was very friendly and had lots of helpful information about the vehicles on the lot. He and the finance manager made the visit hassle free and easy. and had lots of helpful information about the vehicles on the lot. He and the finance manager made the visit hassle free and easy. More
by Jarunyon81
December 29, 2022
So easy! Everyone was so helpful and went above and beyond for us. Great selection Everyone was so helpful and went above and beyond for us. Great selection More
by A. Rogers
December 22, 2022
It was great working with Hicham. He was professional and catered to our needs. I would totally recommend Hicham!! He was professional and catered to our needs. I would totally recommend Hicham!! More
by Jay
