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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
January 21, 2023
I have purchased 5 vehicles from Auction Direct. Needless to say, I’ve only had wonderful experiences. I started working with Khalil, who is now a sales manager, 5 years ago. He was awesome then an Needless to say, I’ve only had wonderful experiences. I started working with Khalil, who is now a sales manager, 5 years ago. He was awesome then and continues to be great in his new role. Now, working with Hicham continues a fantastic relationship. Hicham did an amazing job helping me find my latest vehicle. He is knowledgeable, patient, and very kind. He even went the extra mile after the sale to make sure that everything was to my satisfaction. I can’t speak highly enough about my experience. I tell everyone I know looking for a vehicle to start at Auction Direct. 👍🏾 More
by ebfaith
January 21, 2023
I had a great experience with the help of Brandon and Sam ! Thank you for making my first car buying experience easy and quick. You guys are awesome! ! Thank you for making my first car buying experience easy and quick. You guys are awesome! More
by chynnapete
Employees Worked With
January 20, 2023
I really was struggling with credit and Paul and Sammie did all they could do to get me in a vehicle. Brandon worked with us on finding the right car that we really wanted. Will definitely go back to pur did all they could do to get me in a vehicle. Brandon worked with us on finding the right car that we really wanted. Will definitely go back to purchase another vehicle. More
by Lbyrd0702
January 19, 2023
Extreme helpful, Hicham was diligent in ensuring I was comfortable and offered advice where requested. I test drove a lot of cars before my final selection and never did Hicham tire of my frequent questio comfortable and offered advice where requested. I test drove a lot of cars before my final selection and never did Hicham tire of my frequent questions and requests. Highly recommended. More
by mans.khal.usa
January 16, 2023
Hicham and Khalil were very professional and courteous throughout the entire process. I enjoyed working with Hicham. We built strong rapport. I plan to be back to close a deal and will ask for Hicham to h throughout the entire process. I enjoyed working with Hicham. We built strong rapport. I plan to be back to close a deal and will ask for Hicham to help. More
by G_a_b_o_r
January 15, 2023
Brandon did an excellent job and showed me exactly what I wanted. He was knowledgeable about the cars. wanted. He was knowledgeable about the cars. More
by meredithjedmundson
January 15, 2023
Got a great deal on a Mitsubishi Outlander! Brandon was extremely helpful and made the process go smoothly. He was very friendly and really gave us a great experience all-around. Brandon was extremely helpful and made the process go smoothly. He was very friendly and really gave us a great experience all-around. More
by Beth.winter
Employees Worked With
January 14, 2023
Great service very helpful and would recommend 10 out of 10 and I love my car 10 and I love my car More
by Lkgraves2022
January 13, 2023
Jose was very helpful in every step of my purchase, he also guide me with my trading process. He is a great employee! also guide me with my trading process. He is a great employee! More
by pattyborjas
Employees Worked With
Other Employees :
Sammy Triesh
January 13, 2023
They are great professionals and work with you to get the car of your choice and with good advice car of your choice and with good advice More
by john ejiogu jr
