Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,884 reviews
February 14, 2023
Dealership was professional and efficient. I hear stories about people being at the dealership for many hours but it was a fairly quick process for me. I hear stories about people being at the dealership for many hours but it was a fairly quick process for me. More
by Ian Armstrong
Employees Worked With
February 11, 2023
No hassles, highly recommended. Was very easy to work with and handled everything in a timely manner Was very easy to work with and handled everything in a timely manner More
by Vad
Employees Worked With
February 08, 2023
Good service and attitude. We will definitely refer people to Direct Auction. Keep up the good work! We will definitely refer people to Direct Auction. Keep up the good work! More
by yaneekc
Employees Worked With
February 07, 2023
I came in today looking for a car I saw on CarGurus, and they didn't disappoint! Was helped as soon as we walked in and staff was extremely friendly. Hicham was courteous and helpful through every step! The they didn't disappoint! Was helped as soon as we walked in and staff was extremely friendly. Hicham was courteous and helpful through every step! They worked with me and my credit and my budget and found us a great interest rate on top of it. Highly recommend Auction Direct for their attentiveness, honesty, and overall pleasant attitudes and experience they provided. I'm very happy to have gotten a great deal on my new-to-me car and will definitely recommend to anyone in the market! More
by alliewrobs
Employees Worked With
February 06, 2023
Hicham listened to what I was looking for and showed me several cars that matched my needs. several cars that matched my needs. More
by CRaleigh
Employees Worked With
February 02, 2023
Auction direct was beyond fair and had excellent customer service from the moment I walked in the door. service from the moment I walked in the door. More
by Kayla.c123
January 31, 2023
Mohamed was so kind and processed us very quickly. He answered every question we had and was really knowledgeable. We had a great experience! He answered every question we had and was really knowledgeable. We had a great experience! More
by AnnaR2022
January 28, 2023
Brandon was great. We loved how low-pressure he is. We felt relaxed and comfortable with him. He wanted to make sure we got what we were looking for. We loved how low-pressure he is. We felt relaxed and comfortable with him. He wanted to make sure we got what we were looking for. More
by eliz964
January 24, 2023
We have purchased two cars from Auction Direct - Raleigh. The first lasted us for 10 years and we were very happy with it. We recently purchased our second and we were happy with the deal and process of buyi The first lasted us for 10 years and we were very happy with it. We recently purchased our second and we were happy with the deal and process of buying the vehicle. We would definitely recommend coming here if you’re in the car market! More
by TPack
Employees Worked With
January 23, 2023
Brandon was very helpful in helping us find a car that fit our needs in a quick and painless process. fit our needs in a quick and painless process. More
by Kkdecker7
