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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,879 reviews

February 02, 2023

Auction direct was beyond fair and had excellent customer service from the moment I walked in the door. More

by Kayla.c123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
January 31, 2023

Mohamed was so kind and processed us very quickly. He answered every question we had and was really knowledgeable. We had a great experience! More

by AnnaR2022
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Elhaimoudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana and Sara
January 28, 2023

Brandon was great. We loved how low-pressure he is. We felt relaxed and comfortable with him. He wanted to make sure we got what we were looking for. More

by eliz964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
January 24, 2023

We have purchased two cars from Auction Direct - Raleigh. The first lasted us for 10 years and we were very happy with it. We recently purchased our second and we were happy with the deal and process of buyi More

by TPack
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Brandon was very helpful in helping us find a car that fit our needs in a quick and painless process. More

by Kkdecker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
January 21, 2023

I have purchased 5 vehicles from Auction Direct. Needless to say, I’ve only had wonderful experiences. I started working with Khalil, who is now a sales manager, 5 years ago. He was awesome then an More

by ebfaith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Lamouissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

I had a great experience with the help of Brandon and Sam ! Thank you for making my first car buying experience easy and quick. You guys are awesome! More

by chynnapete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

I really was struggling with credit and Paul and Sammie did all they could do to get me in a vehicle. Brandon worked with us on finding the right car that we really wanted. Will definitely go back to pur More

by Lbyrd0702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Triesh
January 19, 2023

Extreme helpful, Hicham was diligent in ensuring I was comfortable and offered advice where requested. I test drove a lot of cars before my final selection and never did Hicham tire of my frequent questio More

by mans.khal.usa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Lamouissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Hicham and Khalil were very professional and courteous throughout the entire process. I enjoyed working with Hicham. We built strong rapport. I plan to be back to close a deal and will ask for Hicham to h More

by G_a_b_o_r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hicham Lamouissi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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