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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
February 19, 2023
Very professional and understanding of customer needs and budgeting,I am pleased if car passes my mechanic inspection budgeting,I am pleased if car passes my mechanic inspection More
by Greg
Employees Worked With
February 19, 2023
Professional and Friendly honest service straight up by Mohamed and Paul,they made things simple and fun! Mohamed and Paul,they made things simple and fun! More
by Greg
February 18, 2023
Friendly and straight-forward. Mohamed was excellent, he was helpful and worked quickly to make sure we were happy with our decision and get us out the door in our new-to-us vehic Mohamed was excellent, he was helpful and worked quickly to make sure we were happy with our decision and get us out the door in our new-to-us vehicle. More
by Bwscustom
Employees Worked With
February 15, 2023
Very nice place to get a car very friendly. Helped me get a car with no problem Helped me get a car with no problem More
by laquitaquinyentta
Employees Worked With
February 14, 2023
Dealership was professional and efficient. I hear stories about people being at the dealership for many hours but it was a fairly quick process for me. I hear stories about people being at the dealership for many hours but it was a fairly quick process for me. More
by Ian Armstrong
Employees Worked With
February 14, 2023
Walking into the the dealership was welcoming. Customer service was EXCELLENT! My salesperson was great ! Knowledgeable, patient and wonderful to work with. I will highly recommend AUCTION DIRECT Customer service was EXCELLENT! My salesperson was great ! Knowledgeable, patient and wonderful to work with. I will highly recommend AUCTION DIRECT 😊 More
by Tari Bullock
February 11, 2023
No hassles, highly recommended. Was very easy to work with and handled everything in a timely manner Was very easy to work with and handled everything in a timely manner More
by Vad
Employees Worked With
February 08, 2023
Good service and attitude. We will definitely refer people to Direct Auction. Keep up the good work! We will definitely refer people to Direct Auction. Keep up the good work! More
by yaneekc
Employees Worked With
February 07, 2023
I came in today looking for a car I saw on CarGurus, and they didn't disappoint! Was helped as soon as we walked in and staff was extremely friendly. Hicham was courteous and helpful through every step! The they didn't disappoint! Was helped as soon as we walked in and staff was extremely friendly. Hicham was courteous and helpful through every step! They worked with me and my credit and my budget and found us a great interest rate on top of it. Highly recommend Auction Direct for their attentiveness, honesty, and overall pleasant attitudes and experience they provided. I'm very happy to have gotten a great deal on my new-to-me car and will definitely recommend to anyone in the market! More
by alliewrobs
Employees Worked With
February 06, 2023
Hicham listened to what I was looking for and showed me several cars that matched my needs. several cars that matched my needs. More
by CRaleigh
Employees Worked With
