Auction Direct USA - Raleigh

Third time visiting this location, and third car acquired. Easy going staff and fast process. acquired. Easy going staff and fast process. More

The car buying processes was easy! There was no heavy salesman pressure which I greatly appreciated. There was no heavy salesman pressure which I greatly appreciated. More

Great experience with this dealer. They all try to make me more confortable even though I don’t speak English very well. After bought the car (2019 dodge charger) I reported a noise at They all try to make me more confortable even though I don’t speak English very well. After bought the car (2019 dodge charger) I reported a noise at the back, they cared about it, pretty fast and perfectly done. So I recommend. More

My experience was horrible and distasteful! I called and was transferred to Judah which he sounded like he was working from home with a bunch of kids in the background. I ignored the noise! I s I called and was transferred to Judah which he sounded like he was working from home with a bunch of kids in the background. I ignored the noise! I said hello, your name again he said Judah, “I said my name such and such I’m calling about my application status.” He says how may I help you, I said a second time, “I’m calling about my application status” now I become frustrated because I said twice what my call was in reference to. I then say to Judah are you in the office or you’re working from home he says in the office. I said okay I filled out an application and never heard anything back from no one. He says, “let me take a look and then asked me was I putting a down payment.” I was then a little concerned I said I’m sorry but I provided all that info already this is my second phone call I will provide the info again but what happened to the info I provided on Thursday. He said you called me! OH REALLY! First of all you need to take a customer service and proper etiquette class because yes I did but you will not handle me like that! He said you didn’t speak to me! It shouldn’t matter if I spoke to Joe or Karen that information should be in the system. He said I will provide my finance manager with your information and you will hear back from him or me. I knew it was “BS” I haven’t heard back from no one. I wouldn’t recommend to no one due to the lack of follow up and dealing with someone or a company who doesn’t take people’s personal private information serious. More

It was a great experience. Brandon was real knowledgeable and catered to my needs and he got the job done. Brandon was real knowledgeable and catered to my needs and he got the job done. More

Brandon was extremely helpful. He listened to me needs and concerns, and helped me through the whole process. One thing I really appreciated about Brandon, and the dealership as a He listened to me needs and concerns, and helped me through the whole process. One thing I really appreciated about Brandon, and the dealership as a whole, was I felt like I was in charge of what was happening at every step. At other dealerships I felt like I was being lead around to the cars the sales person wanted to sell, but here but here I looked through their inventory and was given the time to look through carfax on the car and public opinion of it, and then we only looked at the cars I wanted to. No pushing to look at more expensive cars, or spells gimmicks. I feel absolutely wonderful about my experience, and will be recommending auction direct to anyone I know looking for a car. More

It was a friendly environment I felt like family n the process wasn't long I would recommend auction direct to friends and family they treated me right process wasn't long I would recommend auction direct to friends and family they treated me right More

They went out of their way and stayed late to accommodate me and get me in the vehicle I wanted. Very polite and very respectable. Can't thank the staff enough. me and get me in the vehicle I wanted. Very polite and very respectable. Can't thank the staff enough. More

We came to look at cars at Auctions Direct, knowing there was a plethora of vehicles to choose from. Any car you would want to drive or explore is there. Brandon, our car sales expert was there to help us th was a plethora of vehicles to choose from. Any car you would want to drive or explore is there. Brandon, our car sales expert was there to help us though the vast inventory. Brandon made us feel comfortable to ask any questions we had. He was professional, informative, helpful and most importantly not pushy. I recommend Auctions Direct, this is my 2nd car purchase from them and I’m extremely happy. Thank you! More

Hicham displayed great professionalism, patience, and respect for my family and me, turning what started out as a horrible car buying experience into a more tolerable one. Thanks Hicham! respect for my family and me, turning what started out as a horrible car buying experience into a more tolerable one. Thanks Hicham! More