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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
April 09, 2023
I recently purchased a car from Auction Direct and had a fantastic experience from start to finish. The staff was incredibly friendly, knowledgeable, and helpful throughout the entire process. They were pat fantastic experience from start to finish. The staff was incredibly friendly, knowledgeable, and helpful throughout the entire process. They were patient with me as I asked questions and provided me with all the information I needed to make an informed decision. What I appreciated most about my experience was how transparent they were with their pricing. They provided me with a fair and competitive price for the car I wanted, and I never felt like I was being pressured or taken advantage of. They also gave me a great trade-in value for my old car, which made the process even smoother. Overall, I'm extremely satisfied with my experience and couldn't speak more positively of Hicham. He went above and beyond to ensure that I found the right car for my family, and I couldn't be happier with my purchase. I highly recommend this dealership to anyone in the market for a new or used car. More
by bmason113658
April 07, 2023
Everyone was extremely knowledgeable about cars and policies. Brandon was such a huge help, we appreciate him guiding us to the exact car we wanted! policies. Brandon was such a huge help, we appreciate him guiding us to the exact car we wanted! More
by Casi
Employees Worked With
April 03, 2023
Super helpful! Didn’t feel pressured to buy anything. Hicham and Kahlil were super great. Didn’t feel pressured to buy anything. Hicham and Kahlil were super great. More
by Angela
April 01, 2023
Jordan went above and beyond my expectations. He was very communicative and professional. We left very happy!! He was very communicative and professional. We left very happy!! More
by djcooper
Employees Worked With
March 27, 2023
Very helpful and accommodating to whatever you may need. Jordan was extremely kind and helpful in finding my next car Jordan was extremely kind and helpful in finding my next car More
by graysonjefferies76
Employees Worked With
March 17, 2023
Brandon was an all star with helping me out to get the deal done I will recommend people to but here deal done I will recommend people to but here More
by Mr.tdj2019
Employees Worked With
March 15, 2023
My experience at auction direct was very pleasant. Brandon showed extensive knowledge and understanding of the vehicle I was looking to buy and he made the overall experience an enjoyable one. I would Brandon showed extensive knowledge and understanding of the vehicle I was looking to buy and he made the overall experience an enjoyable one. I would gladly recommend! More
by k.dbarron19
Employees Worked With
March 11, 2023
Very polite excellent product knowledge great communicator . Great experience for my first time being here communicator . Great experience for my first time being here More
by Jan_pit
March 07, 2023
Mohamed was great; kind, knowledgeable and very patient. Would recommend him again and again! Thanks! Would recommend him again and again! Thanks! More
by Rose
March 05, 2023
Hicham Lamouissi was so great helping me find the perfect car in my price range. He made me feel comfortable and went out his way to make sure I was happy. I absolutely loved everyone there that helped me! car in my price range. He made me feel comfortable and went out his way to make sure I was happy. I absolutely loved everyone there that helped me! More
by TiaraTuck
Employees Worked With
Other Employees :
John Collins, Sammy Triesh
