Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Dont know where to start Asley,Ashley doesnt respond back to messages i emailed her,called sent paper work june 4th and its the 20th and still no response about my gap insurance i need a response for a refun to messages i emailed her,called sent paper work june 4th and its the 20th and still no response about my gap insurance i need a response for a refund before my 90 days who else can i speak with because she never answers the phone. More
Brandon was great, he made sure everything was superb with my vehicle before I purchased. I highly recommend working with him and buying a car with ADUSA !!! with my vehicle before I purchased. I highly recommend working with him and buying a car with ADUSA !!! More
This was my first time buying a car and I thought it was going to be a long tedious process because of my credit. However, Mohamed was AMAZING! I even changed the car I wanted last minute and he was hap going to be a long tedious process because of my credit. However, Mohamed was AMAZING! I even changed the car I wanted last minute and he was happy to do it! He made sure I left with the car I wanted and felt happy. He gave my financial advice since I’m pretty knew with my credit and car payments etc. All the process took about 2 hours and was super smooth thanks to him! This is the first time I buy a car but i have been present when my family or friends buy cars and when I say Mohamed is one of the best sales consultants I mean it! Honest, helpful, and kind! Thank you!! 100% recommend Mohamed!! More
Brandon and the AD USA team made my car buying experience very easy. It was not stressful at all. He was very knowledgeable and helpful throughout my whole buying process. He answered all my qu experience very easy. It was not stressful at all. He was very knowledgeable and helpful throughout my whole buying process. He answered all my questions in a timely manner. He and Sammy coordinated to get the perfect car here for me. If you are in the market for a car, I highly recommend Brandon. He will make sure you are happy with your purchase!! More
Mohamed Elhainoudi at Auction Direct is the Best! He found the perfect SUV for me! He provided me with Excellent customer service while I was at the dealership and he always followed up with me in a He found the perfect SUV for me! He provided me with Excellent customer service while I was at the dealership and he always followed up with me in a timely manner concerning any questions that I had. Mohamed listened to what I wanted to purchase and he found the perfect color and model for me to choose from. Call today and ask for Mohamed, he doesn't pressure you to buy a Car, he just tries to find the best car and the best deal for you and your budget. More
Helped me with exactly what we needed and showed us the car we were looking for quickly car we were looking for quickly More
Hicham, is a really great guy who works diligently to get the buyer the very best deal. He is always on the go and don’t mind coming in to help you buy a car even on an off day. I couldn’t say all the great the buyer the very best deal. He is always on the go and don’t mind coming in to help you buy a car even on an off day. I couldn’t say all the great things that Hicham helped me with while buying my first car because we’d be discussing all day. Hicham, thank you for all your help and the excellent quality of service you bring to the car business and working to make sure everyone is satisfied with their purchase. Forever grateful. More
Mohamed and the AD USA team made buying a car 100% online for the 1st time a breeze. Fair price and the car arrived as planned, no issues. for the 1st time a breeze. Fair price and the car arrived as planned, no issues. More
Bought my first vehicle from Auction Direct with Hicham. I was in and out within 3 hours. He is very sweet and very helpful ! Thank you so much for all your help ‘ I was in and out within 3 hours. He is very sweet and very helpful ! Thank you so much for all your help ‘ More
Very pleased with the service and quality of the vehicle. I went to view the vehicle before it was detailed or ready for a test drive/sale, and I was impressed. When we bought the vehicle a few days later, I I went to view the vehicle before it was detailed or ready for a test drive/sale, and I was impressed. When we bought the vehicle a few days later, I was pleased to find out that they had changed the timing belt, added brand new tires (the ones that were on the vehicle still had useable life) and changed out the spark plugs. That added value was a really nice bonus and told me that they stand behind the vehicles they sell. While the vehicle was a little over KBB value, they worked to give us a fair trade offer for the trade-in vehicle. A pre-purchase inspection from a third-party mechanic confirmed the quality of the vehicle, and we are very pleased with the purchase. Would definitely buy from them again. More