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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
July 06, 2023
This was actually a pleasant experience selling my car. My consultant Osiris was professional, efficient an friendly. Highly recommended. My consultant Osiris was professional, efficient an friendly. Highly recommended. More
by Janet
July 02, 2023
Paschell Richardson gave excellent service. She listened to what I needed and gave me different options. She was a pleasure to work with. The vehicle I needed was not available at the time. Ho She listened to what I needed and gave me different options. She was a pleasure to work with. The vehicle I needed was not available at the time. However, the service provided was commendable and I would work with her again. More
by Leslie Pinckney
Employees Worked With
June 26, 2023
Judah was wonderful to work with today. We have been looking for and ultimately purchasing a used Jeep Wrangler for my college graduate. He was very knowledgeable about the car, showed her We have been looking for and ultimately purchasing a used Jeep Wrangler for my college graduate. He was very knowledgeable about the car, showed her how to take the top down, and even made sure she had her phone connected with Bluetooth before leaving with it. She is very excited about her "new to her" car and her next life adventure post college! Thanks Judah! More
by ellenbstein
Employees Worked With
Judah Naiman
June 25, 2023
Brandon was amazing! So helpful and so patient! Highly recommend! Got me in an incredible car and such an amazing experience! So helpful and so patient! Highly recommend! Got me in an incredible car and such an amazing experience! More
by Stevitant91
Employees Worked With
Sammy Triesh
June 25, 2023
Brandon was amazing! Super helpful, very patient, got me into an amazing car and so thankful For him!! Highly recommend to anyone! Super helpful, very patient, got me into an amazing car and so thankful For him!! Highly recommend to anyone! More
by Stevitant91
Employees Worked With
Sammy Triesh
June 20, 2023
Dont know where to start Asley,Ashley doesnt respond back to messages i emailed her,called sent paper work june 4th and its the 20th and still no response about my gap insurance i need a response for a refun to messages i emailed her,called sent paper work june 4th and its the 20th and still no response about my gap insurance i need a response for a refund before my 90 days who else can i speak with because she never answers the phone. More
by drncrry
Employees Worked With
Ashley Leon
June 19, 2023
Brandon was great, he made sure everything was superb with my vehicle before I purchased. I highly recommend working with him and buying a car with ADUSA !!! with my vehicle before I purchased. I highly recommend working with him and buying a car with ADUSA !!! More
by Zahnyahbooker
Employees Worked With
June 12, 2023
This was my first time buying a car and I thought it was going to be a long tedious process because of my credit. However, Mohamed was AMAZING! I even changed the car I wanted last minute and he was hap going to be a long tedious process because of my credit. However, Mohamed was AMAZING! I even changed the car I wanted last minute and he was happy to do it! He made sure I left with the car I wanted and felt happy. He gave my financial advice since I’m pretty knew with my credit and car payments etc. All the process took about 2 hours and was super smooth thanks to him! This is the first time I buy a car but i have been present when my family or friends buy cars and when I say Mohamed is one of the best sales consultants I mean it! Honest, helpful, and kind! Thank you!! 100% recommend Mohamed!! More
by orianalopezlosada
Employees Worked With
June 09, 2023
Brandon and the AD USA team made my car buying experience very easy. It was not stressful at all. He was very knowledgeable and helpful throughout my whole buying process. He answered all my qu experience very easy. It was not stressful at all. He was very knowledgeable and helpful throughout my whole buying process. He answered all my questions in a timely manner. He and Sammy coordinated to get the perfect car here for me. If you are in the market for a car, I highly recommend Brandon. He will make sure you are happy with your purchase!! More
by drastiles
Employees Worked With
June 07, 2023
Mohamed Elhainoudi at Auction Direct is the Best! He found the perfect SUV for me! He provided me with Excellent customer service while I was at the dealership and he always followed up with me in a He found the perfect SUV for me! He provided me with Excellent customer service while I was at the dealership and he always followed up with me in a timely manner concerning any questions that I had. Mohamed listened to what I wanted to purchase and he found the perfect color and model for me to choose from. Call today and ask for Mohamed, he doesn't pressure you to buy a Car, he just tries to find the best car and the best deal for you and your budget. More
by afterschoolteachers
Employees Worked With
