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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
April 11, 2024
I came in really stressed looking for a car for my Son after speaking with Hicham he knew exactly our needs. I am so pleased with his input and knowledge in getting my son the perfect car! Thank you Hicha after speaking with Hicham he knew exactly our needs. I am so pleased with his input and knowledge in getting my son the perfect car! Thank you Hicham! More
by Velean Holness
March 30, 2024
This was absolutely an amazing experience from start to finish. These guys know what they are doing and they are kind yet very professional. I would definitely recommend them to anyone! Thank you Brandon a finish. These guys know what they are doing and they are kind yet very professional. I would definitely recommend them to anyone! Thank you Brandon and Paul! You guys were really great and helpful!! 😊😊 More
by Lizzyrodriguez0320
March 29, 2024
Brandon was extremely helpful, excited for my new purchase! Quick and easy process! Definitely will be back. purchase! Quick and easy process! Definitely will be back. More
by Brianasamuelson2002
March 28, 2024
Very helpful staff honest communication step by step instructions and found the best price options and financing clean facility clean cars just wonderful customer service and experience instructions and found the best price options and financing clean facility clean cars just wonderful customer service and experience More
by Sylvester.mayojr
Employees Worked With
March 28, 2024
I am a first time car buyer and Joe made the overall car buying process easy and quick. He chose the perfect car for me within my budget and I would recommend him to anyone! buying process easy and quick. He chose the perfect car for me within my budget and I would recommend him to anyone! More
by Justin Grimes
March 26, 2024
The people there were very nice and did their best to make sure I walked out with a smile and I did! I walked out with a smile and a new car! 😊 make sure I walked out with a smile and I did! I walked out with a smile and a new car! 😊 More
by AshleyStylz
Employees Worked With
March 25, 2024
My husband and I had the pleasure of working with Brandon Smith. He was accommodating and patient. He was able to get us into a vehicle that checked all of our requirements. He also made sure the process was Smith. He was accommodating and patient. He was able to get us into a vehicle that checked all of our requirements. He also made sure the process was not monotonous, he was a great conversationalist and funny. More
by Sdgurt
Employees Worked With
March 22, 2024
Brandon was great! The other employee’s I conversed with this week were knowledgeable and excited to help me, as well! The other employee’s I conversed with this week were knowledgeable and excited to help me, as well! More
by M Lyons
March 22, 2024
Very knowledgeable about the vehicles I looked at. Explained to me how the process would transpire if I decided on a vehicle purchase. Never pressured me in any way He did a great job!! Explained to me how the process would transpire if I decided on a vehicle purchase. Never pressured me in any way He did a great job!! More
by hershey5858
March 22, 2024
Joe was great. .was very informative and quick with response time! The purchase process was very quick ands easy. Very pleased! .was very informative and quick with response time! The purchase process was very quick ands easy. Very pleased! More
by kstaffey
Employees Worked With
