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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
April 04, 2017
Amazing experience! If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and custom If I'm ever in need of a car again, Auction Direct is hands down where Im going. I had many barriers and they displayed the utmost patience and customer service. More
by DCMALLARD
Employees Worked With
Zach Josey, Jahiem Boyd
April 04, 2017
great service Great experience for me being a first time car buyer. Friendly staff and they do their best to accommodate to your needs. I would definitely buy anoth Great experience for me being a first time car buyer. Friendly staff and they do their best to accommodate to your needs. I would definitely buy another car from there. More
by daholley08
Employees Worked With
Jahiem Boyd
April 04, 2017
Amazing dealer Jaheim found the exact car we wanted and notified me when he did. He did not try to sell me something I did not want. He made me aware of all of my fi Jaheim found the exact car we wanted and notified me when he did. He did not try to sell me something I did not want. He made me aware of all of my finance options, warranty options, and provided unrivaled customer service! More
by Carguy
Employees Worked With
Jahiem Boyd
April 04, 2017
Great Experience I recently purchased a vehicle from Auction Direct, and I was completely satisfied. I had many obstacles that made me hesitant about buying a vehicle. I recently purchased a vehicle from Auction Direct, and I was completely satisfied. I had many obstacles that made me hesitant about buying a vehicle. After contacting Jahiem Boyd, all of my doubts were gone. I was able to get the exact car that I wanted. The whole staff was friendly and provided great customer service. I would highly recommend Auction Direct to anyone looking to purchase a car. More
by Jamont Jones
Employees Worked With
Jahiem Boyd
April 04, 2017
Car buying Experience The experience was great! Antonio and Donna took their time to make sure I got the car I wanted and the price range. They even helped my mom and dad p The experience was great! Antonio and Donna took their time to make sure I got the car I wanted and the price range. They even helped my mom and dad purchase their cars. So thumbs up for me ! More
by Charisma
Employees Worked With
Antonio Brewer, Donna Moody
April 04, 2017
Awesomeness Great sales rep, nice environment and exceptional customer service. They went above and beyond to get me the exact vehicle I wanted!!! Thank you guys! Great sales rep, nice environment and exceptional customer service. They went above and beyond to get me the exact vehicle I wanted!!! Thank you guys! More
by TJ
Employees Worked With
Jahiem Boyd
April 04, 2017
Awesome service. Everything thing went quick and smooth!! This is my second purchase working with my salesman Antonio brewer at auction direct. They made everything so easy. The whole staff is so nice and war This is my second purchase working with my salesman Antonio brewer at auction direct. They made everything so easy. The whole staff is so nice and warm. No matter your situation they go above and beyond to ensure they get what you need and want!!!!! More
by Msmarrow
Employees Worked With
Antonio Brewer
April 03, 2017
Great first car buying experience I had a great experience, the salesman was great and the car was even better. Pricing was fair, and that goes for the trade in as well. I did not feel I had a great experience, the salesman was great and the car was even better. Pricing was fair, and that goes for the trade in as well. I did not feel like I actually needed to have my parents with me to make sure I wasn't getting a fair deal. Will definitely recommend this dealership to friends! More
by Elizabeth Durancik
Employees Worked With
Antonio Brewer
March 31, 2017
Satisfied David went above and beyond in finding a vehicle that was right for me. I am very pleased with all his efforts. Thank you for everything! David went above and beyond in finding a vehicle that was right for me. I am very pleased with all his efforts. Thank you for everything! More
by Terence O.
Employees Worked With
David Ngeve
