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Auction Direct USA - Raleigh
Raleigh, NC
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,882 reviews
April 07, 2017
Easy purchase! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! More
by Jonathan Jones
Employees Worked With
Roy Roth
April 06, 2017
3 Words: GO TO JB!!! I've known this young man since freshman year of college, he has always been a standup guy and the fact that he was able to find a car for me that fit I've known this young man since freshman year of college, he has always been a standup guy and the fact that he was able to find a car for me that fit my budget was amazing! Before I even talked to him about buying a car I felt comfortable walking into the dealership...I was greeted by one of the other managers and they proceeded to tell me how great of an agent he was!! JB's the BESTEST!! 😜 More
by nenajohns41
Employees Worked With
Jahiem Boyd
April 06, 2017
Excellent Customer Service x Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and resp Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and responded thoughtfully, explained plainly every step of the process, ensured my comfort in the vehicle, and ensured I was satisfied before I left the parking lot. He surveyed the vehicle, checking the cleanliness of the vehicle and even adjusted the seat for me. He gave me the best deal for my situation but if you could assure me that I could have a Jahiem Boyd experience each and every time I purchase a car then I would be completely satisfied. More
by Brice396
Employees Worked With
Jahiem Boyd
April 06, 2017
my experience Bryan Holt helped me with my purchase took his time to find the right information and was very helpful in finding the right vehicle for me. Bryan Holt helped me with my purchase took his time to find the right information and was very helpful in finding the right vehicle for me. More
by kris
Employees Worked With
Jahiem Boyd, Bryan Holt
April 05, 2017
Willie Duncan mustang Had the best experience buying car I have every had thanks to WD he went above and beyond thanks again for the fellowship may God bless you Had the best experience buying car I have every had thanks to WD he went above and beyond thanks again for the fellowship may God bless you More
by Sammy & Jennifer
Employees Worked With
Willie Duncan
April 05, 2017
First Time Buyer at Auction Direct My first time experience at Auction Direct was awesome. Mr.Antonio Brewer helped out tremendously and didn't pressure me into anything which was what My first time experience at Auction Direct was awesome. Mr.Antonio Brewer helped out tremendously and didn't pressure me into anything which was what I liked..I left there with a 2013 Honda Accord that I'm still enjoying to this day. I have recommended a lot of my friends and I will definitely be back in the future!! More
by TJ
Employees Worked With
Antonio Brewer
April 05, 2017
Awsome Antonio made the entire process very easy, and excellent. The Customer service was awesome. I would defiantly recommend auction direct to my family an Antonio made the entire process very easy, and excellent. The Customer service was awesome. I would defiantly recommend auction direct to my family and friends More
by Th982
Employees Worked With
Antonio Brewer
April 05, 2017
My first experience buying Antonio made my first time buying a car a great experience. He went above and beyond to make sure I got into something that fit me and my needs. I hig Antonio made my first time buying a car a great experience. He went above and beyond to make sure I got into something that fit me and my needs. I highly recommend him as your go to person when buying. More
by Mona1
Employees Worked With
Antonio Brewer
April 05, 2017
Was negative when I walked on..Was positive when I walked ou Myou daughetto was in desperate need for a second car...We walked in auction direct expecting to walk back out disappointed..We met Antonio Brewer.... Myou daughetto was in desperate need for a second car...We walked in auction direct expecting to walk back out disappointed..We met Antonio Brewer....Well we were working with someone else...Not sure what happened we were introduced to Antonio & the magic began...We didn't get the vehicle we wanting but we got the vehicle we needed....Could'nt be well my daughter was very happy with the choice...I was very impressed..Antonio was very professional..I can't wait until it's my turn. So if you are in need of a reliable vehicle, you I advise you to go service Antonio Brewer at Aution direct..You will not regret it..Thanks again Antonio. More
by Alisa D Hodges-Yarborough
Employees Worked With
Antonio Brewer
April 05, 2017
My experience here was so awesome I have given a 5 star rating to Auction Direct USA because I have never been taken care of in such grace at a car company. I usually feel rushed and u I have given a 5 star rating to Auction Direct USA because I have never been taken care of in such grace at a car company. I usually feel rushed and unsatisfied. Everyone here was nice and friendly and also made sure that I was satisfied. I would definitely do business with this company again. More
by Tyejour28
Employees Worked With
Jahiem Boyd
