Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,879 reviews
April 10, 2017
Painless Purchase Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach and the finance department got me in the car i was looking for in less than 3 hours. This was a quick and painless sale that left me feeling excellent about my purchase. More
by Gabriel Tait
Employees Worked With
Zach Josey
April 10, 2017
Car experience We were very pleased with the salesman's Zach and the prices were great. It was a quick and a easy process. Everyone was very friendly. We were very pleased with the salesman's Zach and the prices were great. It was a quick and a easy process. Everyone was very friendly. More
by Mcintoshca12
Employees Worked With
Zach Josey
April 08, 2017
It was a Great, Fun experience having help from Roy! I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my famil I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my family and I find the prefect car for the prefect price. Also at the end, made sure the care was all clean and ready to go! I enjoyed my visit at Auction direct USA! More
by Deex34
Employees Worked With
Roy Roth
April 08, 2017
Amazing! What a pleasant experience at Auction Direct. Having always dreaded buying a car because of ,the attack of the salesman', I was so surprised and relie What a pleasant experience at Auction Direct. Having always dreaded buying a car because of ,the attack of the salesman', I was so surprised and relieved with my experience here. Antonio was great, no matter how many cars he had to pull around for me he kept that smile and positive attitude. There was no pressure, it was an extremely enjoyable experience. The car was for me, not my husband, and not once did he turn to my husband, it was all about what I wanted, which was refreshing! I will definitely be returning here in the future for any auto purchases! More
by Sierahaze
Employees Worked With
Antonio Brewer
April 07, 2017
Great people Very good time working with Joe & Keith. Matt was also great, didn't feel pressure or confused after purchase, I loved it. Always love working with th Very good time working with Joe & Keith. Matt was also great, didn't feel pressure or confused after purchase, I loved it. Always love working with those guys. More
by Steven Middleton
April 07, 2017
My First Car! I decided to purchase from Auction Direct with the help of Jaheim bevauase I saw and heard so many good things about their service. When I went in to I decided to purchase from Auction Direct with the help of Jaheim bevauase I saw and heard so many good things about their service. When I went in to purchase my car Jaheim was so helpful and the process went by so fast. He was prepared and very knowledgeable about everything. I recommend people to purchase their car from here and to ask for Jaheim rather it is their first car or not. More
by firstcarbuyer
Employees Worked With
Jahiem Boyd
April 07, 2017
Best experience ever! This was my 1st experience buying a car. Ever! Heard the worst things about car salesmen. Long story short, Antonio Brewer proved reviews wrong. He's This was my 1st experience buying a car. Ever! Heard the worst things about car salesmen. Long story short, Antonio Brewer proved reviews wrong. He's honest, laid back, and very real. I've referred him to others, and they say the same. Thank you, Antonio. Thank you for being good and honest at what you do!! More
by Mcr2lab1
Employees Worked With
Antonio Brewer, Donna Moody
April 07, 2017
Easy purchase! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! Seamless purchase with fantastic customer service. Great vehicle at a great price. If you need or just want a car or truck go there now!! More
by Jonathan Jones
Employees Worked With
Roy Roth
April 06, 2017
3 Words: GO TO JB!!! I've known this young man since freshman year of college, he has always been a standup guy and the fact that he was able to find a car for me that fit I've known this young man since freshman year of college, he has always been a standup guy and the fact that he was able to find a car for me that fit my budget was amazing! Before I even talked to him about buying a car I felt comfortable walking into the dealership...I was greeted by one of the other managers and they proceeded to tell me how great of an agent he was!! JB's the BESTEST!! 😜 More
by nenajohns41
Employees Worked With
Jahiem Boyd
April 06, 2017
Excellent Customer Service x Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and resp Jahiem Boyd was the epitome of excellence in customer service. He made the experience as simple as it could be, listened to all my questions and responded thoughtfully, explained plainly every step of the process, ensured my comfort in the vehicle, and ensured I was satisfied before I left the parking lot. He surveyed the vehicle, checking the cleanliness of the vehicle and even adjusted the seat for me. He gave me the best deal for my situation but if you could assure me that I could have a Jahiem Boyd experience each and every time I purchase a car then I would be completely satisfied. More
by Brice396
Employees Worked With
Jahiem Boyd
