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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
April 16, 2017
Respectful, Polite, Easy We just bought a car through Auction Direct in Raleigh. Our sales person, Donna Moody, was exceptional. She was friendly and respectful. She did not f We just bought a car through Auction Direct in Raleigh. Our sales person, Donna Moody, was exceptional. She was friendly and respectful. She did not fall in the dreaded and typical car-salesperson. The process was still lengthy although they tried to speed things up. Any way, they all took my necessary but dreaded car-buying experience and turned it into a positive one. Don't think i'll go back to a regular car dealership. More
by domraleigh
Employees Worked With
Donna Moody
April 15, 2017
2nd time buying from this dealership This is the second car I've purchased at this dealership. Antonio was professional and patient. I came back 3 different times to look at 2-3 cars. Ant This is the second car I've purchased at this dealership. Antonio was professional and patient. I came back 3 different times to look at 2-3 cars. Antonio offered appointment times that were convenient for me and was patient the entire time. I'm pretty indecisive so yea. 😎 The first car I bought with them never gave me any issues and I'm sure this one will be just as wonderful to me. Auction Direct seriously has the best cars and the best prices. I shopped around but ended up right back with them. Can't sing their praises enough. Go to Auction Direct and ask for Antonio!! More
by rhondakay1986
Employees Worked With
Antonio Brewer, Donna Moody
April 15, 2017
Auction Direct made buying a car less stressful. Zach Josey at Auction Direct was helpful and low-pressure when I went to buy a new, pre-owned car in Raleigh in late October 2016. I really liked his Zach Josey at Auction Direct was helpful and low-pressure when I went to buy a new, pre-owned car in Raleigh in late October 2016. I really liked his helpful attitude and I am really enjoying driving my new pre-owned 2013 Honda Accord. Also, I like the coupons to get services done during the first year. Thank you Auction Direct and Zach! Sincerely, Laura Ferrer Cary, NC More
by lferrer2009
Employees Worked With
Zach Josey
April 15, 2017
Used car purchase Roy took great care of me. Good, personalized service. Would recommend to others. I would've liked to have had a full gas tank. The tank was on empty Roy took great care of me. Good, personalized service. Would recommend to others. I would've liked to have had a full gas tank. The tank was on empty when I got the car. More
by stevenmelamed
Employees Worked With
Tom Collins, Roy Roth
April 14, 2017
Roy -- Best Car Buying Experience EVER!!! Roy offers great customer service! He didn't present himself as the typical car salesman. He really cared about helping me find what I needed and wh Roy offers great customer service! He didn't present himself as the typical car salesman. He really cared about helping me find what I needed and what would fit into my budget, I will tell everyone I know who is car searching to see Roy 1st. They'll be no need to shop anywhere else! Thanks Roy!!! More
by Kimberly96
Employees Worked With
Roy Roth
April 13, 2017
Best ever sell rep Best sells rep EVER best customer experience I love the way he made me laugh Answered my questions with honesty and Respect I love this place Best sells rep EVER best customer experience I love the way he made me laugh Answered my questions with honesty and Respect I love this place More
by Kferrer65
Employees Worked With
Daniel Queen
April 13, 2017
Antonio is the best!! Antonio was an awesome guy to work with! He didn't push me to buy anything and maybe it an enjoyable experience. My family claimed him as one of our o Antonio was an awesome guy to work with! He didn't push me to buy anything and maybe it an enjoyable experience. My family claimed him as one of our own. I'll definitely recommend Antonio and Auction Direct to anyone! More
by Kimberly Smith
Employees Worked With
Antonio Brewer
April 13, 2017
My Review Antonio was very patience with me. He let me take my time to decide on which car I wanted to buy. He is very knowledgeable. He kept a smile on his Antonio was very patience with me. He let me take my time to decide on which car I wanted to buy. He is very knowledgeable. He kept a smile on his face at all times. The company made a good choice in hiring him. Thanks Antonio More
by Jewels
Employees Worked With
Keith Jones, Antonio Brewer
April 12, 2017
Excellent Buying Experience Dan was absolutely great in helping me find the car I was looking for and offered honest and insightful answers to all of my questions. Dan was absolutely great in helping me find the car I was looking for and offered honest and insightful answers to all of my questions. More
by Jay
Employees Worked With
Dan Harvie
April 12, 2017
Best place ever Daniel knew exactly what I was looking for. Something sporty yet affordable. He understood what I wanted in this car. 10/10 would recommend absolutely Daniel knew exactly what I was looking for. Something sporty yet affordable. He understood what I wanted in this car. 10/10 would recommend absolutely! More
by djneox14
Employees Worked With
Daniel Queen
