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Auction Direct USA - Raleigh
Raleigh, NC
1,876 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,876 reviews
April 12, 2017
Excellent Buying Experience Dan was absolutely great in helping me find the car I was looking for and offered honest and insightful answers to all of my questions. Dan was absolutely great in helping me find the car I was looking for and offered honest and insightful answers to all of my questions. More
by Jay
Employees Worked With
Dan Harvie
Helpful April 11, 2017
Best place ever Daniel knew exactly what I was looking for. Something sporty yet affordable. He understood what I wanted in this car. 10/10 would recommend absolutely Daniel knew exactly what I was looking for. Something sporty yet affordable. He understood what I wanted in this car. 10/10 would recommend absolutely! More
by djneox14
Employees Worked With
Daniel Queen
April 11, 2017
Good place I dealt with Antonio when I was getting my van very courteous I was in the market for a bigger car went from a CRV to the minivan they beat Carmax b I dealt with Antonio when I was getting my van very courteous I was in the market for a bigger car went from a CRV to the minivan they beat Carmax buy a hundred dollars on my CRV they worked with me More
by raven41085
Employees Worked With
Antonio Brewer
April 11, 2017
Great salesperson We bought a 2014 Honda Odyssey from Zach and have been very satisfied with our purchase. The best part was working with Zach who was very responsive a We bought a 2014 Honda Odyssey from Zach and have been very satisfied with our purchase. The best part was working with Zach who was very responsive and helpful throughout the process. We look forward to working with Zach again if the opportunity presents itself. Brandon and Katie Jordan More
by Vanguy85
Employees Worked With
Zach Josey
April 10, 2017
Painless Purchase Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach Josey was awesome. He provided great service, and answered any question on the spot.I came in having done my research and knowing what I wanted. Zach and the finance department got me in the car i was looking for in less than 3 hours. This was a quick and painless sale that left me feeling excellent about my purchase. More
by Gabriel Tait
Employees Worked With
Zach Josey
April 10, 2017
Wonderful Experience Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and w Auction Direct has a large selection of cars. Antonio Brewer made my car buying experience personal and painless. He provided immediate feedback and wonderful customer service from the beginning to the end of the process. The price of my vehicle was the icing on the cake. More
by Shana Patterson
Employees Worked With
Antonio Brewer
April 10, 2017
Great sales and customer serivce This was my 3rd car purchased from Antonio at Auction Direct. He has been amazing and wonderful customer service every time. I love that he addresse This was my 3rd car purchased from Antonio at Auction Direct. He has been amazing and wonderful customer service every time. I love that he addressed all my questions and needs even when he was not at work! I will continue to buy my cars from Auction Direct. Worth the drive to Glenwood! More
by Melissa A Clark
Employees Worked With
Antonio Brewer
April 10, 2017
It was a wonderful experience! Our salesman Zack was courteous and knowledgeable he has a great personality and was great to work with.. I would definitely recommend Zack and Aucti Our salesman Zack was courteous and knowledgeable he has a great personality and was great to work with.. I would definitely recommend Zack and Auction Direct to my friends and I would be a repeat customer also! Thanks Shelby Christy More
by Shelby Christy
Employees Worked With
Zach Josey
April 10, 2017
Car experience We were very pleased with the salesman's Zach and the prices were great. It was a quick and a easy process. Everyone was very friendly. We were very pleased with the salesman's Zach and the prices were great. It was a quick and a easy process. Everyone was very friendly. More
by Mcintoshca12
Employees Worked With
Zach Josey
April 08, 2017
It was a Great, Fun experience having help from Roy! I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my famil I give this dealership 5 stars mostly for working with Roy and just the environment made looking for another car fun and exciting. Roy helped my family and I find the prefect car for the prefect price. Also at the end, made sure the care was all clean and ready to go! I enjoyed my visit at Auction direct USA! More
by Deex34
Employees Worked With
Roy Roth
