Auction Direct USA - Raleigh

Fantastic Experience! Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move Willie at AuctionDirect took the time to help me find and purchase an appropriate truck from 8000 miles away, greatly easing an already stressful move experience to the US. He was wondeful to work with, and I couldn't be happier with my truck. More

Great service and excellent salesperson I was very welcomed on the day i went to go get my car and my salesman Willie did his job very well. It had been raining all day and he didnt mind bei I was very welcomed on the day i went to go get my car and my salesman Willie did his job very well. It had been raining all day and he didnt mind being out in the rain helping my father put the temporary license plate on the car. My salesman had a very great attitude and a great sense of humor. More

Willie Duncan was awesome! Received great customer service! I was taken care of as soon as I walked in the door. My dad was even impressed with my sales consultant, Willie Dunca Received great customer service! I was taken care of as soon as I walked in the door. My dad was even impressed with my sales consultant, Willie Duncan, and my dad is not fond of dealerships. Great experience! Thanks Willie! More

A truly great experience. I can’t say enough positive things about the experience my wife and I had working with Roy throughout the vehicle buying process. He was polite, court I can’t say enough positive things about the experience my wife and I had working with Roy throughout the vehicle buying process. He was polite, courteous, and thorough. We never felt pressured or rushed. Roy took the time to go over every detail about the vehicle and about options that were available to us and gave us the time we needed to come to a decision. The next time we are in the market for a new vehicle he’s the guy we will be going to. More

painless purchase Able to get info on exact car I wanted. Made appointment, car was clean and waiting for test drive. Salesman was courteous, gave various options for t Able to get info on exact car I wanted. Made appointment, car was clean and waiting for test drive. Salesman was courteous, gave various options for trade-in, financing, warranties, etc. but was not pushy! Had all papers ready for signing at time we arranged. This was a thoroughly pleasant experience. More

Outstanding Sales experience This was our first time trying to find a vehicle from them. We went on. Friday night but didn't realize they closed at 8pm. My wife and I arrived abo This was our first time trying to find a vehicle from them. We went on. Friday night but didn't realize they closed at 8pm. My wife and I arrived about 7:55 PM. We were greeted by sales person (Tim Cooper) who I thought was going to tell us they were closing. However to our surprise he ask how could he help us. We told him we didn't realize they closed at 8 PM. Tim said let me help you find the vehicle we www looking for. So he gladly took us around to see the truck we saw online. We quickly looked at a few and found a different one we were interested in. We told Tim thanks so much for staying later than quitting time and we would come back first thing in morning to see what we could get for our trade in. To our surprise we got offered more for our trade in than anticipated which made it a no brainer to purchase our truck from Tim. Tim was a very friendly guy who applied no pressure on us. As we started the financial paperwork we also worked with General Sales Manager Victor Tetteh. He was also very friendly and helpful during the entire process. He didn't badger us about gap insurance extra warranty we could purchase or even additional items they could sell us with our new truck. Instead, Victor had all of the financial options payed out in very simple terms with the total monthly payments for the truck and each additional option in order to make it very simple for us to select what we wanted given our overall payment. Our experience was awesome and we highly recommend giving them a try you will not be disappointed. Thanks Tim and Victor for your outstanding service Frank and Tammie D More

Excellent place to purchase a vehicle. Tim Cooper is an excellent salesperson. My experience with Tim was great. No presser and hassle. Tim was very patience with me and answered all of my Tim Cooper is an excellent salesperson. My experience with Tim was great. No presser and hassle. Tim was very patience with me and answered all of my questions and concerns. More