Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Bought a used tundra. Picked out a truck on the lot. Received financial information with quick, straight forward, and accurate information. Purchased the truck and was very Picked out a truck on the lot. Received financial information with quick, straight forward, and accurate information. Purchased the truck and was very satisfied with the experience. Additionally, the truck had minor mechanical issues the day after I bought it, which happened to be a Sunday. I was over 100 miles from the dealership, so I called Willie - the salesman who helped me with my purchase. He arranged for me to get my vehicle repaired at a local shop and offered to reimburse me for the repair. Excellent response on his day off. I could not be more pleased. More
USA Auction Direct/Raleigh I was in the market for a used M3. I did some search online and I came across a beautiful M3 at this dealership. The moment I walked in, I felt I was I was in the market for a used M3. I did some search online and I came across a beautiful M3 at this dealership. The moment I walked in, I felt I was welcomed and everyone was really helpful. Then I had the opportunity to work with my sale person Mr. David Ngeve, he was courteous and professional. Went for a spin, loved the car, closed the deal, David went above and beyond and threw in a brand new original battery for the car, he even took the car to my mechanic for a pre purchase inspection himself as I didn't have the time to do it myself. After this very pleasant and outstanding experience with David Ngeve and USA AD, I went back for another deal with David this time for my wife, she got a very nice Honda pilot. Bottom line, we had a very positive experience with David and dealership, everything went very smooth and we are very satisfied. If you ever stopped by USA Auction Direct, as for David and you won't be disappointed. SS More
Awesome and Easy Experience! As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Au As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Auction Direct USA, I was welcomed warmly and felt completely comfortable asking any question that came to mind. The car selection was vast and every car I looked at was of the utmost quality at very reasonable prices. Joe was extremely helpful and made the whole experience painless and enjoyable. He helped me find the perfect fit for my car and I couldn't be more pleased! More
Great Experience! Easy and fast! This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line inventory and picked 3 cars that I was interested in. I booked an appointment on-line The 3 cars were together on the lot. . All had fairly low mileage. All were in top condition and very clean inside and out. We test drove one of them and bought it on the spot. I priced these cars with comparable vehicles with other companies and I found Auction Direct's no haggle prices to be the least expensive. Our salesman was friendly and helpful. He pointed out all the features and went through final check with us. He seamlessly breezed us through to buying process and explained everything thoroughly More
Amazing!! Mr. Willie and Mr.Tom helped me to purchased my first car. They jumped through so many hoops and loops with the finance companies in order for me to Mr. Willie and Mr.Tom helped me to purchased my first car. They jumped through so many hoops and loops with the finance companies in order for me to own my very first car. I am forever grateful and will never forget their perseverance. Love you guys so much 😊 More
Greatest Decision My consultant was the best. He answered all of my questions and helped me with installations. He really went the extra mile and made my first car expe My consultant was the best. He answered all of my questions and helped me with installations. He really went the extra mile and made my first car experience wonderful. More
Great service! Best prices had a great experience. Thanks to the whole staff for being friendly and helping the whole way through a long process! Will be back. Best prices had a great experience. Thanks to the whole staff for being friendly and helping the whole way through a long process! Will be back. More
Friendly The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonder The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonderful car. More
Great service! I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the ex I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the exact kind of car that I was looking for. They were good at evaluating my expectations and getting me into a vehicle that suited my needs. Definitely would recommend them to a friend or family. More
Easy, verry professional staff, excellent customer service The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. More