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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,882 reviews

May 07, 2017

Bought a used tundra. Picked out a truck on the lot. Received financial information with quick, straight forward, and accurate information. Purchased the truck and was very More

by Jcwiggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
May 09, 2017 -

Auction Direct USA - Raleigh responded

Jcwiggins, Your business and feedback is greatly appreciated. Auction Direct USA and Willie look forward to serving you again.

May 05, 2017

USA Auction Direct/Raleigh I was in the market for a used M3. I did some search online and I came across a beautiful M3 at this dealership. The moment I walked in, I felt I was More

by S Shafiq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
May 03, 2017

Awesome and Easy Experience! As a first time car buyer, I was very intimidated to go shopping at a dealership when I wasn't completely sure I was ready to buy. Upon arriving at Au More

by Caroline Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Auction Direct USA - Raleigh responded

Caroline Mann, Thank you for giving us the opportunity to earn your business. Your feedback is greatly appreciated and we look forward to serving you again.

May 03, 2017

Great Experience! Easy and fast! This is the 3rd car I have purchased from this dealership. I'm sure when the time comes for another car, I will go back. I was able to search on-line More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith , Alana Nolan
May 09, 2017 -

Auction Direct USA - Raleigh responded

T, Tom, Alana, and Auction Direct USA are grateful for you business and you feedback. We will continue to work our best practices and look forward to serving you again.

May 03, 2017

Amazing!! Mr. Willie and Mr.Tom helped me to purchased my first car. They jumped through so many hoops and loops with the finance companies in order for me to More

by Shiv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
May 09, 2017 -

Auction Direct USA - Raleigh responded

Shiv1, So kind of you to appreciate and share Willie and Tom's commitment to our customers. We will continue to work hard to earn your business. We look forward in serving you again.

May 02, 2017

Greatest Decision My consultant was the best. He answered all of my questions and helped me with installations. He really went the extra mile and made my first car expe More

by nzw1314061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Harvie
May 02, 2017 -

Auction Direct USA - Raleigh responded

Your business and feedback is greatly appreciated, nzw1314061. Dan Harvie and Auction Direct USA is happy to serve you.

May 01, 2017

Great service! Best prices had a great experience. Thanks to the whole staff for being friendly and helping the whole way through a long process! Will be back. More

by Ebartelucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall
May 01, 2017 -

Auction Direct USA - Raleigh responded

You business and feedback is greatly appreciated, Ebartelucci. We are happy you gave us the opportunity to earn your business.

April 30, 2017

Friendly The moment I walk through the door it was excellent customer service and I would also like to say thanks to Antonio aka Tony for helping pick a wonder More

by Ron83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
April 29, 2017

Great service! I truly thought I wouldn't be able to get another car due to my terrible credit. But David and Victor were able to help me out and get me into the ex More

by Xine3656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
April 28, 2017

Easy, verry professional staff, excellent customer service The hardest part was deciding what car to purchase. So many options at the perfect price. The rest was easy. Antonio is an excellent sales rep. More

by Irving n Claudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Brewer
Apr 29, 2017 -

Auction Direct USA - Raleigh responded

Irving, Auction Direct USA and Antonio appreciate you business and feedback. I'm happy to hear your appreciation of our price philosophy.

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