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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
October 07, 2023
Superb customer service from beginning of this car search to the end of purchase. Very attentive. search to the end of purchase. Very attentive. More
by harrisonbernice
October 05, 2023
This dealership has a good appearance, is welcoming and professional. Hicham Lamouissi and Khalil are quite good at what they do. professional. Hicham Lamouissi and Khalil are quite good at what they do. More
by LeeHouseiiJr
October 04, 2023
Your sales Person Mr Brandon Smith was very helpful and very kind and if any of my friends or family would need a vehicle I'll them to ask for he awsome thanks Brandon for everything very kind and if any of my friends or family would need a vehicle I'll them to ask for he awsome thanks Brandon for everything More
by Shavonnes28
October 02, 2023
So helpful and accommodating. He made my car buying experience enjoyable. Ask for him when looking for a new car. He made my car buying experience enjoyable. Ask for him when looking for a new car. More
by nrainey12
October 01, 2023
Great attitude very helpful in helping you find the car or truck of your dreams or truck of your dreams More
by Rashiquebarron
September 30, 2023
Hicham was absolutely amazing! !! His customer service was impeccable and him and Khalil really worked with me and my wife when buying our new suv. I will definitely be back in the !! His customer service was impeccable and him and Khalil really worked with me and my wife when buying our new suv. I will definitely be back in the future and will tell everyone I know to check them out first when buying a new car! More
by Camryn Badger
September 29, 2023
Brandon Smith is the best sales representative that I have ever had the pleasure of working with. He made my dreams come true. He deserves a promotion. Keep him he’s good for your company. have ever had the pleasure of working with. He made my dreams come true. He deserves a promotion. Keep him he’s good for your company. More
by zararella33
Employees Worked With
September 27, 2023
Helpful, friendly, and I enjoyed used car shopping for probably the first time in my life. Hicham and the other staff made it easy and enjoyable to review and try out several models We were interested in. probably the first time in my life. Hicham and the other staff made it easy and enjoyable to review and try out several models We were interested in. More
by Nplescher
Employees Worked With
September 27, 2023
Hicham was an excellent sales consultant. He helped me find my perfect car without unwanted high pressure. He went above and beyond, and I would highly recommend him to anyone looking for a q He helped me find my perfect car without unwanted high pressure. He went above and beyond, and I would highly recommend him to anyone looking for a quality used vehicle. More
by barrysch
September 22, 2023
Personable and professional; will most definitely be recommending to my friends and family; thank you once again!! :) recommending to my friends and family; thank you once again!! :) More
by ayolarissa
Employees Worked With
