Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,882 reviews
Great experience Went here after visiting 3 other dealers and was so glad I did. My salesman Dan was awesome. He was extremely patient with me as I had some financing Went here after visiting 3 other dealers and was so glad I did. My salesman Dan was awesome. He was extremely patient with me as I had some financing issues and not once did he show a sign of being annoyed. (I would have been) Everyone was friendly from beginning to end and they gave out free snowballs from pelicans!!! Lol More
I Should Have Gone Here First!! I purchased a 2015 Ford Focus exactly one year ago from a dealership. I was rushed into the purchase by the dealer. The car was great but, I always fe I purchased a 2015 Ford Focus exactly one year ago from a dealership. I was rushed into the purchase by the dealer. The car was great but, I always felt unsettled. Fast forward one year, I am rear ended on the highway, resulting in a total loss of my car. It wasn't until I was asked about GAP insurance that I found out I didn't have it. So now, I'm out of car, and having to pay a small amount for a car I can't drive. Now, I went to at least 3 other places before I went to AuctionDirect. I talked to Connor and we hit it off from the start. He made the entire car buying experience a delight. I was able to get the car I wanted, for a price that fits my budget. I can not recommend him enough! Connor is a go to for purchasing your first, second, or last car. Thank you SO much for making this the BEST car buying experience I've had!!! More
Great from arrival to fantastic drive-away! Laura and I visited Auction Direct in Raleigh for the first time with this search, and we could not have been more delighted! Jeremy Griffith was out Laura and I visited Auction Direct in Raleigh for the first time with this search, and we could not have been more delighted! Jeremy Griffith was outstanding - great care for us, perfect level of professionalism and personality. Took care of every step flawlessly. We highly recommend this dealer - refreshing, great pricing, and lots of good side benefits! We will be sure to recommend Jeremy and this dealership to friends looking for a great experience! More
Came in late but still able to complete a deal! I have already bought a car from here before so I am a return customer and 4 years later nothing changed. Jeremy Griffith was an absolute pleasure to I have already bought a car from here before so I am a return customer and 4 years later nothing changed. Jeremy Griffith was an absolute pleasure to work with, he was knowledgeable and down to earth. Great second experience. More
Roy Roth from AD USA in Raleigh made my car replacement easy and painless. Roy reached out to me when he saw my ad at Craigslist for sale of my 2012 Nissan Leaf. On the same day, I sold AD USA my car and boug and painless. Roy reached out to me when he saw my ad at Craigslist for sale of my 2012 Nissan Leaf. On the same day, I sold AD USA my car and bought 2012 Toyota Prius from them. I understand that Roy is a face of entire team here in Raleigh, and it's all of them who made the whole process so easy. More
Great people, great service I was going to carmax for the car I wanted but I had to wait a week just to test drive it. I went to auction direct that same day and found the same c I was going to carmax for the car I wanted but I had to wait a week just to test drive it. I went to auction direct that same day and found the same car with less miles for cheaper than I would have paid at carmax. I am definitely coming here for my next car. Crystal made everything easy and fast. More
Easy no pressure deal. Willie walked us through the whole process. They had several vehicle options to look at and we only took one for a test drive and that is the one we Willie walked us through the whole process. They had several vehicle options to look at and we only took one for a test drive and that is the one we bought. We had financing already in place and they tried to get us a better rate. We ended up using what we already had I place. Nice Toyota Rav4 limited for a fair price. None of the back and forth negotiation was nice. More
Great Experience From the minute I walked in the door, til I walked out, everything was first class. Syreetta, my sales person, did a great job taking me through all t From the minute I walked in the door, til I walked out, everything was first class. Syreetta, my sales person, did a great job taking me through all the steps. The finance manager we worked with got me a great rate, and the car was cleaned and serviced and ready to go when I went to pick it up. More
Excellent experience! Tim helped me pick out a great little hatchback at exactly the price I came in looking to spend! No pressure, very knowledgeable about different model Tim helped me pick out a great little hatchback at exactly the price I came in looking to spend! No pressure, very knowledgeable about different models, and didn't try to upsell me. I would definitely recommend Auction Direct and Tim for your next car purchase! More
Best Car Buying Experience Ever From the minute I walked in I was greeted and treated with nothing but kindness. They were extremely helpful considering the situation I was in. I had From the minute I walked in I was greeted and treated with nothing but kindness. They were extremely helpful considering the situation I was in. I had 2 car loans and so-so credit but they worked some magic and were able to put me in a 2014 car with a decent APR. I thought for sure I would be taken advantage of given my situation but this dealership and Sammy in particular, were only interested in finding me a good vehicle that fit my needs. Would recommend them in a heartbeat. More