Auction Direct USA - Raleigh

Enjoyable It was a pleasure. There was no pressure and all questions were answered. It was a very good experience. I would recommend them to my friends and fami It was a pleasure. There was no pressure and all questions were answered. It was a very good experience. I would recommend them to my friends and family. More

Donna M was great very helpful and knowledgeable It was just an all around great experience that i enjoyed ill be back to get my next vehicle !!! And never had pelicans before so i enjoyed that to fo It was just an all around great experience that i enjoyed ill be back to get my next vehicle !!! And never had pelicans before so i enjoyed that to for the first time. More

Super service in our purchase of a used car On April 21, 2017, we visited Auto Direct in Raleigh because we were in great need of a second car. We had been visiting other used car dealers with d On April 21, 2017, we visited Auto Direct in Raleigh because we were in great need of a second car. We had been visiting other used car dealers with disappointing results and noticed Auction Direct and its large number of vehicles as we were driving by. Daniel Queen showed us all the cars in our price range and we were delighted with his super friendly helpfulness and willingness to extend all efforts to help us. We found just what we were looking for in the way of features. All the options were spelled out and we took an extended warranty which seems reasonably priced and which gives us security on the road. Daniel made it clear that he would be there to help us if we ran into any problems in the future. I cannot remember the name of the man who drew up the documents--but appreciated his competence and cordiality. We also found the service department through Steve Middleton to be responsive in fixing a couple small details and in fully answering any questions that we had. We love our new "used" car--and an affordable monthly payment. More

Great car shopping experience Connor and Krystal who were my sales people were great. Very knowledgeable and helpful. Auction Direct prices beat all dealerships in area, and I chec Connor and Krystal who were my sales people were great. Very knowledgeable and helpful. Auction Direct prices beat all dealerships in area, and I checked around alot. More

Full Service, From End to End I've been amply impressed by my recent experience with purchasing a car from Auction Direct. David Njeve assisted me in this process and went out of h I've been amply impressed by my recent experience with purchasing a car from Auction Direct. David Njeve assisted me in this process and went out of his way to ensure that I was satisfied with my car and the process as well. He was easy-going and friendly, and has made sure in the aftermath that I have had all the help and support I need. The guys in the back have all been really helpful and patient in dealing with a few times when I've shown back up for questions, etc. Stacy is so friendly and goes out of her way to make sure every customer is happy. Auction Direct gave me $1,500 more for the car I was trading in, too. More

Customer service When arriving at the show room in momorial day weekend, as you can imagine it was very busy. With that being said I had to wait about 1 min. Before Wi When arriving at the show room in momorial day weekend, as you can imagine it was very busy. With that being said I had to wait about 1 min. Before Willie introduced himself and went over some info on the dream of thre company. Then we proceeded to the lot and the rat is history. More

Why go anywhere else. Stopping at Auction Direct to check out a few vehicles I was interested in, I was introduced to Willie Duncan. He walked us out to the lot as I descri Stopping at Auction Direct to check out a few vehicles I was interested in, I was introduced to Willie Duncan. He walked us out to the lot as I described what we were looking for. One vehicle caught my eye and I had to test drive it. After returning from a nice drive we sat down and crunched some numbers. Willie was very patient and made sure he answered any and all questions we may have had. After all the paperwork was done, I drove out of the lot with a super deal. THANK YOU WILLIE!!! and THANK YOU Auction Direct! More

Easy, no hassle, fun! We have purchased many cars over the years. This is our 2nd vehicle we have purchased from Auction Direct. Both experiences we equally wonderful. W We have purchased many cars over the years. This is our 2nd vehicle we have purchased from Auction Direct. Both experiences we equally wonderful. We received great trade in values on our vehicles, financing was easy and service throughout the dealership was top notch! More

Excellent from Start to Finish Having walking around from dealership to dealership for my first car, I was getting sick and tired of dealing with haggling and the "mind games" of ot Having walking around from dealership to dealership for my first car, I was getting sick and tired of dealing with haggling and the "mind games" of other places. As soon as I walked into Auction Direct, Willie took me under his wing, walking me through a no-nonsense, truthful browsing of the car selection. He left me alone to peruse cars and was happy to let me test drive various vehicles without trying to push me above my budget. After selecting a 2015 Hyundai Accent, he walked me through the paperwork with ease and grace. He was extremely patient to all my questions (and some of them were very basic) and all my skepticism (in buying a car in general, not with Auction Direct!). The car runs great, but Willie really proved to me how legitimate used car places can be. More