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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,882 reviews

June 30, 2017

"Positive and Stress Free!" I am so glad I walked thru the door of this establishment and approached by Jeremy. His customer service skills were excellent and he made the car b More

by wheels Robin L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
June 27, 2017

Awesome! I appreciated Tim's patience because it took me over a week to get to the car dealership because of my busy schedule. He trusted me that I would follo More

by Makeba McDaniel
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
June 27, 2017

Awesome car buying experience! I did my homework regarding the type of car I was interested in and worked with the USAA Auto buying service. I found 2 Volkwagen CC sedans available More

by Big D
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Recommend Dealer
Yes
Employees Worked With
Andre Pulliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moussa Ndiaye
June 26, 2017

Best car buying experience ever Jeremy went over and beyond to make sure that i walk out with a car. I could had pick a better place to buy my car. I will definitely be sending bus More

by Nikki2012
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Griffith
June 24, 2017

I had a wonderful experience. Tim Cooper was very helpful and pleasant . He was very knowledgeable about the car and answered all of my questions. No more to say now. More

by Lynne Carmichael
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Recommend Dealer
Yes
Employees Worked With
Timothy Cooper
June 24, 2017

Rock solid experience Roy Roth is a true sales professional. He was extremely knowledgeable throughout every aspect of sales process. His patience, attentiveness, and dill More

by Andy C
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roth
June 20, 2017

Excellent customer service We have had 3 amazing experiences at Auction Direct in Raleigh NC. Each time we chose to work with Krystal Wayland and she proved to us right away tha More

by l1ztaylor
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Krystal Wayland
June 19, 2017

Purchased a user 2013 Chevrolet Camaro. I've given this delearship a 5 star rating. Nice vehicles, well cleaned, in shape, and almost unbeatable prices. Service was great. Served with smiles More

by Shakur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye
June 19, 2017

Perfect place to find a reliable used car perfect for me I walked in today not knowing I was getting a car, I was simply just looking. With wonderful help and friendly service, I was able to find a car that More

by kayleec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Dempsey
June 15, 2017

Great customer service This is my second time shopping at Auction Direct. My husband purchased his vehicle first and because of their great customer service and expertise we More

by Burden5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
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