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Auction Direct USA - Raleigh
Raleigh, NC
1,882 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,882 reviews
July 20, 2017
Amazing service I knew exactly what I wanted when I walked in and Conner helped us out straight from the get go. The team there was extremely nice and eager to help w I knew exactly what I wanted when I walked in and Conner helped us out straight from the get go. The team there was extremely nice and eager to help with all of our needs. Will definitely be going back for our next car! More
by arisk1015
Employees Worked With
Connor Dempsey
July 19, 2017
Just Bought Our 5th car from Auction Direct David made the 5th car buying process easy. He explained all the paperwork and we were on our way without waiting for hours like at other dealerships David made the 5th car buying process easy. He explained all the paperwork and we were on our way without waiting for hours like at other dealerships. We like Auction Direct because there isn't any high pressure sales and the process is quick and easy. Thanks David. More
by repeatbuyer5
Employees Worked With
David Ngeve
July 18, 2017
Awesome experience Tim Cooper was so friendly and easy to deal with! He made sure we were comfortable and got our deal done in record time! We are very pleased and will Tim Cooper was so friendly and easy to deal with! He made sure we were comfortable and got our deal done in record time! We are very pleased and will probably come back the next time we need a vehicle! More
by Suburbanmom
Employees Worked With
Timothy Cooper, Alana Nolan
July 18, 2017
Used car purchase Very surprised to drive home in my 'new' car, yesterday. My friend and I stopped in, on a whim, I'm glad we did! Thanks Connor- excellent test drive. Very surprised to drive home in my 'new' car, yesterday. My friend and I stopped in, on a whim, I'm glad we did! Thanks Connor- excellent test drive. I appreciated the time he took to explain everything. More
by Deb
Employees Worked With
Jeff Pearson, Tom Collins, Alana Nolan, Connor Dempsey
July 18, 2017
Everyone else said sorry or more money, JB made it happen!! I was expecting JB to tell me what every other salesman has already said. Instead he took that extra step and put me in a 2016 Dodge Dart; in which I I was expecting JB to tell me what every other salesman has already said. Instead he took that extra step and put me in a 2016 Dodge Dart; in which I still can't believe. When JB says have faith in him, trust that he's working in your favor! I would've highly recommend him to any of my friends. I don't think he's aware of how greatly this will impact my future, I am forever grateful. Thank you again JB!! More
by DesE
Employees Worked With
Jahiem Boyd
July 17, 2017
Fantastic Customer Service I went to Auction Direct to buy my daughter her first car and we weren't disappointed at all. We were met by Connor Dempsey, a fantastic sales person I went to Auction Direct to buy my daughter her first car and we weren't disappointed at all. We were met by Connor Dempsey, a fantastic sales person who was very patient in helping us find the perfect car at the best price . I would definitely recommend him and Auction Direct to anyone looking to buy quality cars. More
by Daniel A.
Employees Worked With
Connor Dempsey
July 16, 2017
Great Customer Service! Salesman Antonio Brewer made this one of the best car buying experiences ever. The process was easy. I left feeling satisfied. I would definitely reco Salesman Antonio Brewer made this one of the best car buying experiences ever. The process was easy. I left feeling satisfied. I would definitely recommend this dealership. More
by SSBEST
Employees Worked With
Antonio Brewer
July 16, 2017
Fast, Easy and Great Staff Connor was very professional and explained things in a very easy to understand way. He was alos very patient and helpful. Overall a great experience a Connor was very professional and explained things in a very easy to understand way. He was alos very patient and helpful. Overall a great experience and will be looking forward to going to Auction Direct in the future. More
by Santos#1
Employees Worked With
Connor Dempsey
July 14, 2017
So Happy I Chose Auction Direct USA I'm so happy I chose to buy my car from Auction Direct USA. All of the employees were very friendly and respectful, and they made sure that we were he I'm so happy I chose to buy my car from Auction Direct USA. All of the employees were very friendly and respectful, and they made sure that we were helped in every way possible. I was helped by Connor and I appreciated his easy going personality, as well his expertise on the different types of cars that were offered in their lot. Thanks to him I was able to find a car that fit me best in no time! Thank you Auction Direct USA! More
by Winta D.
Employees Worked With
Connor Dempsey
July 13, 2017
Really enjoyed the "no-hassle" car buying experience! I really appreciated the assistance from Bryan, Tim, and Paul. The experience was overall a positive one. The only drawback is for whatever reason t I really appreciated the assistance from Bryan, Tim, and Paul. The experience was overall a positive one. The only drawback is for whatever reason the wrap-up portion of the sale was a bit too protracted - well over 2 hours. I would entertain coming back for my next vehicle however. More
by Dan Bogan
