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Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,884 reviews
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Great car buying experience We were in dire need of a vehicle since ours was dying fast. We were pre-approved for a loan and my sister-in-law took us to the dealership. We info We were in dire need of a vehicle since ours was dying fast. We were pre-approved for a loan and my sister-in-law took us to the dealership. We informed the sales rep of our situation and what kind of vehicle we were looking for. The sales rep was friendly and helpful, not pushy. He guided us painlessly through the process and got our credit approved. We drove home in our new truck. We are happy with the dealership and the sales rep and would encourage anyone to strongly consider auction direct when looking for a pre-owned vehicle. More
They make a stressful process easy and enjoyable. After my old ride left me stranded on the highway I was forced to start the car search. AD consistently showed up on my apps with good prices. I test After my old ride left me stranded on the highway I was forced to start the car search. AD consistently showed up on my apps with good prices. I test drove some cars at other places only leaving disappointed. I met David on my first visit and he took well to my no BS approach. I appreciated his his ability to adapt to the hands off experience I was looking for. I came back to see him a few days later, still car-less. He was tying up some loose ends on a deal so the sales manager Jeff stepped in to show me around. They let me take the car out on my own to get a feel, which I loved. I drove it to my boyfriend's workplace and they all looked it over- my first thumbs up of approval! The next day my bf picked it up to take to the mechanic to check it over- it got an A+. Brand new tires and brake pads. I had already established my financing but they talked with me to make sure I was getting the best deal (no pressure). David went through the paperwork seamlessly, a quick, easy transaction. I am so excited about my car and have zero regrets with the process (a first for me). I had friends who recommended AD but I couldn't have expected a better experience. David even took the time to show me all my other options... in the rain! Great People, and Prices! More
Great experience I was a first time car buyer and I was taken care of so well by Seth. He was amazing and it made my whole experience amazing. I was a first time car buyer and I was taken care of so well by Seth. He was amazing and it made my whole experience amazing. More
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Awesome Sales rep Sammy was very understanding and super friendly. He took his time with me and was always open before and after hours if I ever had questions Sales rep Sammy was very understanding and super friendly. He took his time with me and was always open before and after hours if I ever had questions or concerns. I love his honesty the most! More
Great People Sales rep Phillip took care of all my needs with great customer service. He asked what I was looking for and was able to make a selection for an even Sales rep Phillip took care of all my needs with great customer service. He asked what I was looking for and was able to make a selection for an even lower cost than anticipated. Great product knowledge with a great personality to make a smooth sale rather than feeling pressured to buy. They were able to finance exactly what I was looking for and still gave me a great car. I would recommend Auction Direct to anyone trying to purchase a vehicle. More
Great Experience Sales rep Donna was extremely friendly. She listened to us did not try to push something we didn't want and/or afford. Would definitely go back agai Sales rep Donna was extremely friendly. She listened to us did not try to push something we didn't want and/or afford. Would definitely go back again and again More
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Bought a car via Text I started on-line with auto trader.com. I then went to the website and began to chat. I agreed to let them text me and the rest is history. Alanna w I started on-line with auto trader.com. I then went to the website and began to chat. I agreed to let them text me and the rest is history. Alanna was perfect, got me approved before I stepped foot in the dealership. I used to sell cars for a living and i wish I could have made it as easy for my customers as they did for me. Alan went over the car with me and assisted with delivery. Thanks or great service! Chris S. More
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Great Service Antonio was very helpful when helping me to purchase my first car. He made the process very quick and easy and I felt no pressure at all when making m Antonio was very helpful when helping me to purchase my first car. He made the process very quick and easy and I felt no pressure at all when making my purchase. I would recommend coming here for anyone looking to purchase an affordable car with minimum hassle More
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Dealership Review This will be our third vehicle purchase from Antonio! He is always very attentive and acts in such a professional manner! He falls nothing short of th This will be our third vehicle purchase from Antonio! He is always very attentive and acts in such a professional manner! He falls nothing short of the best "salesman" we have ever dealt with and we will continue to return to Auctions Direct for all future purchases!! More
Great Service from start to finish We went in knowing exactly what we wanted and how much we were willing to pay. From internet sales Andre to the sales staff Sam and Moussa to the Mana We went in knowing exactly what we wanted and how much we were willing to pay. From internet sales Andre to the sales staff Sam and Moussa to the Managers Tom and Victor they all were professional, attentive, and provided great customer service! We left very pleased with the flow and ease of trading in a vehicle and buying a used truck. Very happy customers and will be returning in the future. Keep up the good work! More