Auction Direct USA - Raleigh

Best car buying experience. Sammy and Jeff made it AWESOME From the time we walked in to look to the time we walked out with the keys to our new car, it was a completely enjoyable experience. Sammy and Jeff m From the time we walked in to look to the time we walked out with the keys to our new car, it was a completely enjoyable experience. Sammy and Jeff made sure every part of the experience was easy. It was the best car buying experience we have ever had. This is at least our 7th purchase and BEST EVER!! More

One of the best customer service experiences I got into a collision and needed a new car immediately. Auction Direct USA was recommended to me. I was warmly greeted by Regina and got helped. Anto I got into a collision and needed a new car immediately. Auction Direct USA was recommended to me. I was warmly greeted by Regina and got helped. Antonio Brewer was my guardian angel. He explained to me in words I can understand how they worked, their policies, etc. I was interested in one particular car. We test drove it. He explained the car's specifics while we drove. We got back in the building and talked numbers. To be honest, I was bracing myself to be pressured into doing or buying something else other than what I came for. I wasn't. Jeff Pearson talked simply numbers, no pressure. The experience from start to finish was phenomenal. Not once I felt forced. It felt like talking to family. I was taken care of. He took his time answering ALL my questions. The staff was the most patient and understanding group of people. I came back a couple of days later to purchase the car. It was one of the greatest buying, customer service experiences. Thank you Auction Direct USA for getting me back on the road so swiftly. More

Great buying experience. My experience buying my new car from David Ngeve was wonderful: no stupid pressure tactics. David was very courteous, knowledgeable and professional. My experience buying my new car from David Ngeve was wonderful: no stupid pressure tactics. David was very courteous, knowledgeable and professional. After I told David what I was looking for, he showed me a few models and after he shared information about each model and answered my questions; I made my choice without any pressure. I Will recommend David @ Auction Direct USA any day to all my friends and family. More

Good deal Seth Yaussy was extremely helpful and curteous throughout the whole process. 10/10 Would buy again. Furthermore, I would reccomend this dealer to anyo Seth Yaussy was extremely helpful and curteous throughout the whole process. 10/10 Would buy again. Furthermore, I would reccomend this dealer to anyone. The deals are amazing. More

Very Pleased A great experience, Alan was very knowledgeable, friendly and up front, no guessing games no badgering. Very easy process, and we rode away with our b A great experience, Alan was very knowledgeable, friendly and up front, no guessing games no badgering. Very easy process, and we rode away with our beautiful Lexus RX 350 More

Overall, Good experience. I would recommend this dealership. The dealer was very honest and straight forward about the cars and what additional services they had to offer. However, when making the purchase of The dealer was very honest and straight forward about the cars and what additional services they had to offer. However, when making the purchase of the car, the air pressure in the car was low and they weren't able to put more air in the tire before I drove off the lot. I had to go to the sheets down the street to put air into the tire the same day of the purchase. Overall, good service. This is not considered a major flaw to me as it was only air pressure in the tire and was noted on the check list. However, it's the little things that matter. More

Good variety of guaranteed cars Good value for the cars because they have clean records and a one month guarantee already included. Good variety of makes, mileages and prices. Notice Good value for the cars because they have clean records and a one month guarantee already included. Good variety of makes, mileages and prices. Noticeable friendly attention by the people from registration at frontdesk for the first visit and the delivery of the keys. Good attitude of sales person speaking several languages and taking care of our needs in terms of budget and insurance. More

Auto Purchase 9.22.17 Allen was professional, proficient & personable!He was knowledgeable and friendly, making the buying experience delightful. We look forward to doing b Allen was professional, proficient & personable!He was knowledgeable and friendly, making the buying experience delightful. We look forward to doing business with him again in the future. More

Pleasant experience. Not used to the experience purchasing from a dealer. Been many years since I had to bargain. Did not want that. So found a car on the internet. But en Not used to the experience purchasing from a dealer. Been many years since I had to bargain. Did not want that. So found a car on the internet. But ended up with something better. Loaded and the right size. How technology has changed! Donna was very patient with me as well. More

Happiness I appreciate that Roy Roth was able help me buy a today o would come back there . The experience was pleasant and I would recommend them to someone I I appreciate that Roy Roth was able help me buy a today o would come back there . The experience was pleasant and I would recommend them to someone I know thanks for all your help. More