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Auction Direct USA - Raleigh
Raleigh, NC
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,884 reviews
November 04, 2023
Great service amazing staff. Very knowledgeable on the vehicles, listening and made sure they did everything you requested Very knowledgeable on the vehicles, listening and made sure they did everything you requested More
by daryldmassiah
November 03, 2023
I Love Mario personality. He’s a good listener. He found what I wanted. He kept in touch with me. When I had a problem with a part that came off car , He help me with servic He’s a good listener. He found what I wanted. He kept in touch with me. When I had a problem with a part that came off car , He help me with service department. He’s a great salesman. I would tell others about him More
by Naenae3831
November 02, 2023
Great people and amazing service for sure! ! I’ve dealt with allot of dealerships and this is by far best experience I’ve ever had they keep their word and get things done quick and easy Brando ! I’ve dealt with allot of dealerships and this is by far best experience I’ve ever had they keep their word and get things done quick and easy Brandon is very professional and easy going More
by Thomas.smith0623
Employees Worked With
Other Employees :
Matthew Bedwin, Tyler Goodman, Abdul Alkhel, Gavin Hale
November 02, 2023
Hicham was great and very professional! Highly recommend, I ended selling both my vehicles to the dealership. They gave me the best offers and made the process very easy. Highly recommend, I ended selling both my vehicles to the dealership. They gave me the best offers and made the process very easy. More
by e46dave
November 02, 2023
What a wonderful experience buying a car…………we got just what we wanted because Brandon Smith was so patient and knowledgeable about his inventory! I would recommend Auction direct to all my friends and to what we wanted because Brandon Smith was so patient and knowledgeable about his inventory! I would recommend Auction direct to all my friends and to anyone who would listen… Buy..buy….buy….buy …..from Auction Direct!! More
by Jbrennan115
Employees Worked With
November 01, 2023
Very clean looking main room, large selection of vehicles. Friendly staff, helpful with purchasing first car. vehicles. Friendly staff, helpful with purchasing first car. More
by Knodel
Employees Worked With
October 31, 2023
Adnane was great and very helpful, was able to find me the car I wanted the car I wanted More
by sav
Employees Worked With
October 31, 2023
Gavin and Mohammed were extremely helpful in finding me a car that met my exact requirements. Gavin was very professional throughout the process and I didn’t feel pressured at all. All the paperwork and fil car that met my exact requirements. Gavin was very professional throughout the process and I didn’t feel pressured at all. All the paperwork and filing was super easy and I had a great experience. Would definitely buy from here again. More
by Mrspineapple
October 30, 2023
Hicham was wonderful to work with. Got the process done with a minimum of pressure and made me feel welcome and heard when I presented a concern about the car even though it was minor. Got the process done with a minimum of pressure and made me feel welcome and heard when I presented a concern about the car even though it was minor. Khalil did an awesome job with financing and was up front and honest. Will definitely keep them both in mind for my next car! More
by KPZobel
October 30, 2023
Hicham has been a great help with finding me a car that best works for me, as it is my first car. Im very excited, was definitely worth my time and money. best works for me, as it is my first car. Im very excited, was definitely worth my time and money. More
by Heaven22
Employees Worked With
