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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
November 01, 2023
Very clean looking main room, large selection of vehicles. Friendly staff, helpful with purchasing first car. vehicles. Friendly staff, helpful with purchasing first car. More
by Knodel
Employees Worked With
October 31, 2023
Gavin and Mohammed were extremely helpful in finding me a car that met my exact requirements. Gavin was very professional throughout the process and I didn’t feel pressured at all. All the paperwork and fil car that met my exact requirements. Gavin was very professional throughout the process and I didn’t feel pressured at all. All the paperwork and filing was super easy and I had a great experience. Would definitely buy from here again. More
by Mrspineapple
October 31, 2023
Adnane was great and very helpful, was able to find me the car I wanted the car I wanted More
by sav
Employees Worked With
October 30, 2023
Hicham was wonderful to work with. Got the process done with a minimum of pressure and made me feel welcome and heard when I presented a concern about the car even though it was minor. Got the process done with a minimum of pressure and made me feel welcome and heard when I presented a concern about the car even though it was minor. Khalil did an awesome job with financing and was up front and honest. Will definitely keep them both in mind for my next car! More
by KPZobel
October 30, 2023
Hicham has been a great help with finding me a car that best works for me, as it is my first car. Im very excited, was definitely worth my time and money. best works for me, as it is my first car. Im very excited, was definitely worth my time and money. More
by Heaven22
Employees Worked With
October 29, 2023
Today was a crazy day didn’t expect to walk out with a new car and this guy made it possible he was the absolute best made our experience so much better ☺️ new car and this guy made it possible he was the absolute best made our experience so much better ☺️ More
by Qtownes
Employees Worked With
Other Employees :
Matthew Bedwin, Tyler Goodman, Abdul Alkhel
October 26, 2023
Super friendly and helpful. He was able to answer all of our questions and went above and beyond to make sure we got exactly what we wanted. He was able to answer all of our questions and went above and beyond to make sure we got exactly what we wanted. More
by Tacotruck
October 26, 2023
He was on top of his game, and helped out a lot. Thank you so much Thank you so much More
by Jadelynn.ulmer16
Employees Worked With
October 23, 2023
Hicham was a delight to work with. He was very patient with me and took the time to really help me make a choice on my vehicle. This is my family's 3rd vehicle purchased with Auction D He was very patient with me and took the time to really help me make a choice on my vehicle. This is my family's 3rd vehicle purchased with Auction Direct, and I have been very pleased with each vehicle and with each experience in making the purchase. More
by jamuwood
Employees Worked With
October 23, 2023
My experience with Auction Direct was amazing! I was seen by Hicham Lamouissi and he did everything he could to make sure I walked with the vehicle I wanted. The one thing that impressed me the m I was seen by Hicham Lamouissi and he did everything he could to make sure I walked with the vehicle I wanted. The one thing that impressed me the most was how he put my needs first. Thank you Hicham, and thank you Auction Direct for your time, patience and helpfulness. More
by t.holmes2068
Employees Worked With
