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Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Best dealership I’ve ever been to in my life we love auction direct. Great atmosphere with no pressure to buy a certain vehicle. Everyone is very nice. Will only recommend auction direct in the f we love auction direct. Great atmosphere with no pressure to buy a certain vehicle. Everyone is very nice. Will only recommend auction direct in the future. Our salesman is awesome. The whole buying experience was great. There’s really nothing else I can say. A+ rating from me every time. More
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Amazing! Customer service. Ms Moody was so personable and patient. She worked with us to ensure we got exactly what we wanted and had the best time while looking. I would not on Ms Moody was so personable and patient. She worked with us to ensure we got exactly what we wanted and had the best time while looking. I would not only recommend auction direct but especially recommend Donna Moody's expertise! Thank you for everything. More
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outstanding experience with very knowledgeable associates! I would recommend auction direct to any first time buyer or anyone simply looking for a modern high quality vehicle at a really decent price! I would recommend auction direct to any first time buyer or anyone simply looking for a modern high quality vehicle at a really decent price! More
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Easiest, quickest buy ever! This was my first car buying experience and was prepared to dedicate a whole evening to it. I only needed 30 min in the parking lot and I knew what I This was my first car buying experience and was prepared to dedicate a whole evening to it. I only needed 30 min in the parking lot and I knew what I wanted! Moussa was a huge helped and we were out of there in only a matter of time. Would most definitely do it again! More
It was truly the best experience I ever had purchasing a veh Honestly it started off rocky being passed from 1 salesperson to another, but once I got salesperson Joseph people's I had his undivided attention! H Honestly it started off rocky being passed from 1 salesperson to another, but once I got salesperson Joseph people's I had his undivided attention! He made sure I was very satisfied and happy. He answered all my questions and took as much time as needed with the over all experience! Joseph and one of the sales manager Victor went the extra mile! Great vehicle and great customer service! More
Easiest First Car Purchase! With the number of dealers in the RDU area, Auction Direct was definitely a saving grace! This being my first car purchase, I had done potentially With the number of dealers in the RDU area, Auction Direct was definitely a saving grace! This being my first car purchase, I had done potentially too much research when I went in, but Tony helped me through the whole purchase! I requested a car come down from the Victor, NY area, a 2012 Nissan Versa Sedan. The process after that was a breeze, even with my multiple concerns. The car came down and was inspected before I got to test drive it, and that test drive was fantastic. After the car was detailed and they did a final (unexpected) repair (which I was extremely grateful they did, and with Nissan parts!), I took it to my mechanic and even my mechanic was wowed by the condition of the car. Needless to say I purchased it without any hesitation, and I've been pleased ever since! So I definitely recommend Auction Direct for just about any car purchase, not just for the no haggle policies, but for their transparency and the customer service level they offer. And I especially recommend Tony, who was honest and down to earth throughout the whole of the process. More
smooth process from beginning to end! This was our family’s second purchase from Auction Direct and we’ve been pleased with the entire process both times. Willie Duncan was not pushy and w This was our family’s second purchase from Auction Direct and we’ve been pleased with the entire process both times. Willie Duncan was not pushy and worked to find the right vehicle for us. Tom worked to find the right financing situation for our unique situation. We will recommend this dealership to our friends and family and will likely be back in the future when we need additional vehicles. More
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Great experience This was my first time being at auction direct Initially my girl friend was the one looking for a car but the customer was so great and friendly I end This was my first time being at auction direct Initially my girl friend was the one looking for a car but the customer was so great and friendly I ended up getting a car for myself Willie with so helpful from the first step in the till we left Victor also was helpful and did a amazing job with the Financing this the first time I been to a dealer ship where the whole staff was actually helpful I’m very impressed I have a few friends interested and I will bring them back soon as I get a chance this was a 5 stars service. More
Out of State Purchase w/Willie Duncan I had been shopping for a used Nissan Pahfinder for months. It was great to be directed to Willie Duncan at Auction Direct USA. Willie was the most I had been shopping for a used Nissan Pahfinder for months. It was great to be directed to Willie Duncan at Auction Direct USA. Willie was the most attentive salesperson I have dealt with among countless dealerships that I communicated with, from Pennsylvania to Texas, Florida to Oklahoma, etc., very friendly, very personable, very knowledgeable and experienced, and very customer oriented. Since I was purchasing from out of state, the transaction was a little more complicated— but only a little. Willie worked with me every step of the way and things went very smoothly. Once we arranged things by phone, text, and email, I flew into Raleigh, visited the dealership, drove the car, signed and exchanged the paperwork, and drove home. It was that easy. I highly recommend Willie Duncan to anyone looking for a used car. And, the price and value of the vehicle was worth the trip. More
Great place to buy a car Auction Direct is a great place to buy a car. Willie and Tom were both extremely friendly and helpful throughout the entire process, which made everyt Auction Direct is a great place to buy a car. Willie and Tom were both extremely friendly and helpful throughout the entire process, which made everything incredibly easy. After discussing and looking at a few options, we left knowing that we received a fair deal on a reliable car. Would recommend to others and plan on returning in the future! More