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Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,884 reviews
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The Salesperson of the Century - Awesome Experience Couldn’t even tell you about the dealership because Donna took us from the front door I said two sentences she said wait here and pulled around with t Couldn’t even tell you about the dealership because Donna took us from the front door I said two sentences she said wait here and pulled around with the PERFECT vehicle. Like a mind reader. Within an hour we drove it home. Donna was professional, intuitive, experienced and relatable. We were so happy and so quick in and out all I can say was Donna Donna Donna. Amazing. Wish I could buy another car from her tomorrow. More
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Best car buying experience I've had. My daughter and I came in to see a particular car that did not have the features we were really looking for. With the help of the sales representative My daughter and I came in to see a particular car that did not have the features we were really looking for. With the help of the sales representative, Moussa we found another car and immediately moved into the sales process. Even though the process is naturally long, Moussa was cordial, funny and accomodating and always moving forward throughout so it was productive and a pleasure. Moussa is an asset to the customer experience. More
Great Experience I enjoyed working with Joe very much. He was knowledgeable, straightforward, and provided excellent service. If you are looking to purchase a car at A I enjoyed working with Joe very much. He was knowledgeable, straightforward, and provided excellent service. If you are looking to purchase a car at Auction Direct I would highly recommend Joe. More
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Quality service From the moment I walked in I was helped and all my needs were met. I left with a car I was totally happy with. From the moment I walked in I was helped and all my needs were met. I left with a car I was totally happy with. More
Great place to buy a car! Very helpful and friendly. Made you feel comfortable. They were good with financing and prices were fair. My only complaint was I don't like add ons Very helpful and friendly. Made you feel comfortable. They were good with financing and prices were fair. My only complaint was I don't like add ons being pushed like warranties and scotchgard. But still not as pushy as other car dealers. Overall we had a great experience and would reccomend them. More
Great overall experience From beginning to end of our experience buying a car from Joe at Auction Direct USA, we were treated with respect and fully informed of the process. W From beginning to end of our experience buying a car from Joe at Auction Direct USA, we were treated with respect and fully informed of the process. We especially enjoyed Joe's demeanor and professionalism, making it so straightforward for us. Any questions or concerns were addressed very thoroughly and promptly. We would definitely recommend Joe and this dealership to others. Sara and Tom More
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Excellent service Applied online late last night and today got a call and said I was approved, the process was quick and Paul and Tim got straight to the point no b s a Applied online late last night and today got a call and said I was approved, the process was quick and Paul and Tim got straight to the point no b s and no games. Excellent customer service. Enjoyed my experience and now enjoying my new car. More
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A great experience I came in determined that I was going to buy a car, and Moussa made sure that my dream would come true. He helped me pick out the car and he work I came in determined that I was going to buy a car, and Moussa made sure that my dream would come true. He helped me pick out the car and he worked out a deal that I couldn’t refuse. Thanks Moussa and thanks Auction Direct. It was a perfect choice. More
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Love my Toyota Wonderful experience....amazing customer service!!!! Would definitely buy another car from here in the future. Prices are awesome. They know how to t Wonderful experience....amazing customer service!!!! Would definitely buy another car from here in the future. Prices are awesome. They know how to take care of their customers!!!!! More
5 time customer I'm a 5 time customer and they've always treated me very well and I walk away knowing I got great service and prices I can live with. Buying a car is I'm a 5 time customer and they've always treated me very well and I walk away knowing I got great service and prices I can live with. Buying a car is 5 star, but I have to give 4 for trade in because they were too happy, but better than CarMax. More