Auction Direct USA - Raleigh

Awesome It was a great experience from start to finish. We know what we were looking for they didn't try to sway us in a different direction. They put us at e It was a great experience from start to finish. We know what we were looking for they didn't try to sway us in a different direction. They put us at ease right away.. We had a great experience working along with these fellows. More

The BEST of the best! My first car purchase experience with Donna was amazing and quick! Throughout the entire process Donna’s faith stayed at 100%! She made me feel as if My first car purchase experience with Donna was amazing and quick! Throughout the entire process Donna’s faith stayed at 100%! She made me feel as if I was home and as if I was her FIRST priority, which she made very clear. I was able to get exactly what I wanted without a hassle. I’ll definitely be back to shop with her in the future! She is the BEST! More

Beyond excellent customer service and unbeatable prices Joe truly went above and beyond to find me the perfect car within my price range that met my requested features. He took his time helping me, was extr Joe truly went above and beyond to find me the perfect car within my price range that met my requested features. He took his time helping me, was extremely patient with me changing my mind and I never felt rushed or pressured into buying a car. I had shopped around and will never again go anywhere else. They have the best prices and the best customer service. More

Great experience. Did my research in advance as far as make and model, type of drive train and other options. Compiled a list of dealers to visit who had the vehicle I Did my research in advance as far as make and model, type of drive train and other options. Compiled a list of dealers to visit who had the vehicle I wanted. Decided to go to Auction Direct USA first. I had never heard of this outfit. All the other places on my list were Ford dealers. Auction Direct's price was $1300 less than the next lowest. I must admit I didn't really take them seriously at first because they weren't Ford dealers and that I would at least check them out before continuing on with my search. Glad I did. Everyone there was really friendly and in a great mood (must be a good place to work). Greeted at the front door by Sidney who asked me how she could help. Told her and she introduced me to Willie. We went to the vehicle and looked it over. It was in immaculate condition. Took it for a test drive. I loved it but I told him I was just getting started and wasn't buying that day. Never any pressure or hardsell. He did suggest that a refundable deposit would hold it while I was deciding. Ended up going back and buying the vehicle from them. No games,no dance, just a straight ahead great deal. Couldn't be happier More

Amazing Awesome Exceptional Wonderful Luke was awesomely amazing and took car of us all. His demeanor stayed consistent throughout the whole process even though we arrived late. His custom Luke was awesomely amazing and took car of us all. His demeanor stayed consistent throughout the whole process even though we arrived late. His customer service was superb and he really seemed like he e joyed our family. I feel like i could call him and get any additional questions answered in the future. Smile was priceless and his manger also worked to get us in the car we selected. Our expression was great. Thank You Luke! More

Good buying experience! Had been looking for a particular truck and found what we wanted at Auction Direct USA. The staff we encountered and worked with were all great. We Had been looking for a particular truck and found what we wanted at Auction Direct USA. The staff we encountered and worked with were all great. We appreciated the no haggle up front approach so we went away feeling we got a good deal. We would definitely recommend Auction Direct. More

Easiest process ever! I am a repeat customer with Auction Direct. My first experience was great. I returned here because of how easy and no nonsense my first experience was I am a repeat customer with Auction Direct. My first experience was great. I returned here because of how easy and no nonsense my first experience was. The car I purchased the first time was a high quality care with low miles. I worked with Donna this time and she was a blast. She treated me like family and made sure all of my questions and concerns were answered and met. She didn’t pressure me into doing anything that I didn’t want to do. She explained everything thoroughly. I would definitely recommend Auction Direct to anyone. More

Tim was great! Tim is the best! He got me what I wanted and made the process easy and understandable! I will not hesitate to purchase again! Thanks. Tim is the best! He got me what I wanted and made the process easy and understandable! I will not hesitate to purchase again! Thanks. More

Great people...great experience! Joe and Victor Tetteh were so great to work with me after I totaled my vehicle and came to the dealership to begin the tedious job of replacing my car Joe and Victor Tetteh were so great to work with me after I totaled my vehicle and came to the dealership to begin the tedious job of replacing my car. No pressure sales and tons of information about each vehicle and the Auction Direct process. Great vehicles to choose from, and even held the vehicle I wanted with a very small deposit. Victor made the financing easy for me as a first time divorced mom. Got me the payment I needed for the car I wanted!! I couldn't be happier with everyone!! Thanks guys for all of your help!! So grateful for you guys!! More

Very professional and stress free No pressure and very pleasant. Entire staff was very helpful and friendly. Luke was great!!! Jeff was fantastic getting us a deal that we were comfort No pressure and very pleasant. Entire staff was very helpful and friendly. Luke was great!!! Jeff was fantastic getting us a deal that we were comfortable with. More