Auction Direct USA - Raleigh

I’m finally happy I met a sales person who is honest! Definitely really helpful, and will work with you. Really honest and doesn’t try to trick you into purchasing a vehicle. Honored the online price I fo Definitely really helpful, and will work with you. Really honest and doesn’t try to trick you into purchasing a vehicle. Honored the online price I found. Also I liked the fact that you go over the entire vehicle to make sure everything is working properly and nothing was missed. Also the cars are super clean and detailed which I really like. I would definitely recommend purchasing a car from this dealership vs another one! More

Firendly experience I was shopping for a new vechile after losing mine😔.I had the new loan approved already before shopping but dreaded the search .I hate pushy salesmen I was shopping for a new vechile after losing mine😔.I had the new loan approved already before shopping but dreaded the search .I hate pushy salesmen and I don't like to be lead to purchase something that someone believes would be a good fit. I went to several competitors and looked didn't find anything at one...the other even though I found something there and put a temporary hold on it I didn't want to give them my money because of the salemens attitude toward what I felt as a women.so I went to my last and final stop auctions direct there I met a salesmen who was not pushy let me choose my own vechile ..look around was knowledgeable..and quick with his processing of our paperwork.i ended up with a newer vechile ..that's certified and is exactly what I was looking for .thank you auctions direct. More

Auction direct usa review. We just bought a pre owned honda accord at Auction Direct USA. Willie was very knowledgeable and helpful. He made our car buying experience a very ple We just bought a pre owned honda accord at Auction Direct USA. Willie was very knowledgeable and helpful. He made our car buying experience a very pleasant one. Tom also made the transaction easy and pleasurable. Willy was able to answer all of my questions and if there are issues that comes up, he always had a good solution or suggestion to fix the issue. He also adjusted the back up camera fot me. I will definitely recommend willy to anybody. More

Excellence from start to finish I’ve bought several used cars over the years and prefer a private seller but we decided to check out Auction Direct after doing some research online. I’ve bought several used cars over the years and prefer a private seller but we decided to check out Auction Direct after doing some research online. I had never been to the RALEIGH location before but we met Joe People’s immediately after walking in and after just a few minutes, I could tell he was going to be great to work with. Joe helped my wife and I sort through various car options, we test drove 4 cars, and he patiently answered every question we had. Joe was extremely knowledgeable about the car industry and various makes/models we discussed. He made the entire experience great with no pressure at all. We will give him many referrals. Regarding pricing, everything is up front - no haggling as they clearly show you everything and promise the lowest price. I highly recommend you visit Joe if you’re interested in a used car and want excellent customer service. More

The Best of the Best! Willie is the best dealer I’ve ever worked with and I will definitely buy a car from him again. He made the entire process as smooth as silk and I cou Willie is the best dealer I’ve ever worked with and I will definitely buy a car from him again. He made the entire process as smooth as silk and I couldn’t be happier with the professionalism of the entire Auction Direct team including Tom who made the financing part fast and efficient. I was given red carpet treatment and I can’t say enough about Willie and the entire Auction Direct USA team! More

We had a lovely experience. We don't buy cars very often. In fact, this is the fourth car we've bought as a couple in 22 years. So, just like patients are nervous when they go in We don't buy cars very often. In fact, this is the fourth car we've bought as a couple in 22 years. So, just like patients are nervous when they go into surgery and doctors are confident because they perform surgeries every day... we were nervous about making sure we made a good choice for us (especially because our last car purchase is still leaving a lot to be desired, I wish we'd come to Auction Direct USA years ago. We worked with the credit union to secure financing and looked at cars in our price range. The Kia Soul seemed to be the car for us in every way. We found a few on line and the one at Auction Direct had the lowest mileage and a free CarFax report. We were excited to find that the Soul at Auction Direct USA has a manual transmission - which is something we had had before and really enjoyed. After comparing all of the cars and prices online, we connected with Auction Direct USA via their website. I received a text message from Alana Nolan offering to answer any questions and inviting me to come and test drive the Soul. When we walked in we were instantly greeted by a very friendly concierge and she connected us with Willie Duncan immediately - he was expecting us... how cool! Willie was warm and kind and walked us through the philosophy of Auction Direct USA. We told him the car we were interested in and he brought it up so we could take it for a test drive. Time is the most precious commodity in our lives and we knew we had only a small amount of time before we needed to go and pick up our kid from school. Willie did not waste our time and he did not rush us. We were taking a test drive and getting to know Willie in the process. We instantly felt comfortable with Willie and we were 100% certain we wanted to buy this car before the test drive was over. We needed to go and get our kid and finalize things with the credit union. We were able to return later that evening - and Willie stayed after the dealership closed to help us drive away with our car. When he asked us if we would write a review, he told us to please make sure we tagged Tom Collins, his manager, because Tom had helped him with our sale. Tom had also greeted us and thanked us for being there. I truly believe that we rise by lifting others and when Willie wanted to make sure to tag others, it made a serious impression on me and my husband. The dealership was exactly what we wanted and needed. Although it was a dreary day, there were many people purchasing cars while we were test driving and everyone seemed happy - this is not always the case when buying a car. I will recommend Auction Direct USA to any friend who needs a car. I appreciate their philosophy, customer service, selection, web services, communication, and kindness. More

Smooth and Easy My sales person was Donna Moody and she ran me through the options and put me in the right truck. The team handled all the paperwork and offered me a My sales person was Donna Moody and she ran me through the options and put me in the right truck. The team handled all the paperwork and offered me a fair trade on my old car. It couldn’t have been easier. More

Professionals all the way. The sales personnel were completely professional and attentive. I purposely brought my family to try out many different models from their varied inven The sales personnel were completely professional and attentive. I purposely brought my family to try out many different models from their varied inventory and see what fit us best. Our sales rep, Tim Cooper, was cordial and showed me vehicle after vehicle until we finally decided on our new ride. Thank you! More

Impressive transaction, start to finish Great communication with online sales rep, Andre Pulliams, prior to even arriving at lot. Immediately met with salesman, Joe People’s, who was nothin Great communication with online sales rep, Andre Pulliams, prior to even arriving at lot. Immediately met with salesman, Joe People’s, who was nothing short of impressive. Informative, professional and not pushy. The sales manager, Victor, was very accommodating and friendly. Clean, well-ran, smooth business. They made my purchase of a beautiful used car very smooth and enjoyable. They’re not trying to “pull the wool over your eyes.” They’re honest and up-front which was much appreciated. I’d recommend doing business with them to anyone. More

Excellent and knowledgeable service Moussa was outstanding again. This is the second car I am buying from him and specifically asked for him. He is knowledgeable, patient and helpful Moussa was outstanding again. This is the second car I am buying from him and specifically asked for him. He is knowledgeable, patient and helpful Excellent service and I will be back in another three years when my youngest daughter turns 16 More