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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
November 05, 2023
Jordan Maayah was very personable and accommodating throughout the process. He made me feel like I was the only customer he had. We were having difficulty reaching my insurance agent and he was patient throughout the process. He made me feel like I was the only customer he had. We were having difficulty reaching my insurance agent and he was patient throughout the process and even offered suggestions. It was great meeting a salesperson that was able to share a little bit about himself with us to make my wife and I not feel alone in our first time buying a vehicle from a dealership. More
by J T
November 05, 2023
Veey much thankful for the staff for trying to get my family into a car we all love thank you! family into a car we all love thank you! More
by Ebonywhitfield34
Employees Worked With
Other Employees :
Robert Shattleroe, Sean Whipple
November 04, 2023
If you want someone who is personable and who will point you to exactly what your family needs, ask for Jordan Maayah. He is honest and patient. you to exactly what your family needs, ask for Jordan Maayah. He is honest and patient. More
by Vhu2
November 04, 2023
Friendly staff and easy to deal with. We appreciated the no-pressure experience. We will be back! We appreciated the no-pressure experience. We will be back! More
by pam
Employees Worked With
November 04, 2023
Great service amazing staff. Very knowledgeable on the vehicles, listening and made sure they did everything you requested Very knowledgeable on the vehicles, listening and made sure they did everything you requested More
by daryldmassiah
November 04, 2023
Everyone was pleasant and professional thanks to Matt, we were able to make a good purchase And we were not inundated in the paperwork. were able to make a good purchase And we were not inundated in the paperwork. More
by acoop1956
November 03, 2023
I Love Mario personality. He’s a good listener. He found what I wanted. He kept in touch with me. When I had a problem with a part that came off car , He help me with servic He’s a good listener. He found what I wanted. He kept in touch with me. When I had a problem with a part that came off car , He help me with service department. He’s a great salesman. I would tell others about him More
by Naenae3831
November 02, 2023
Hicham was great and very professional! Highly recommend, I ended selling both my vehicles to the dealership. They gave me the best offers and made the process very easy. Highly recommend, I ended selling both my vehicles to the dealership. They gave me the best offers and made the process very easy. More
by e46dave
November 02, 2023
What a wonderful experience buying a car…………we got just what we wanted because Brandon Smith was so patient and knowledgeable about his inventory! I would recommend Auction direct to all my friends and to what we wanted because Brandon Smith was so patient and knowledgeable about his inventory! I would recommend Auction direct to all my friends and to anyone who would listen… Buy..buy….buy….buy …..from Auction Direct!! More
by Jbrennan115
Employees Worked With
November 02, 2023
Great people and amazing service for sure! ! I’ve dealt with allot of dealerships and this is by far best experience I’ve ever had they keep their word and get things done quick and easy Brando ! I’ve dealt with allot of dealerships and this is by far best experience I’ve ever had they keep their word and get things done quick and easy Brandon is very professional and easy going More
by Thomas.smith0623
Employees Worked With
Other Employees :
Matthew Bedwin, Tyler Goodman, Abdul Alkhel, Gavin Hale
