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Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,884 reviews
Excellent Service !!!! Joe was very knowledgeable and attentive to our needs. He listened to us and sought to find the perfect fit for what we had in mind. He was very patie Joe was very knowledgeable and attentive to our needs. He listened to us and sought to find the perfect fit for what we had in mind. He was very patient with us, and extremely thorough in all he did. We would glad recommend him to friends and family!!! More
Considerate and well-versed Joe helped me choose what I needed while considering my budget and personal needs for the vehicle. A good listener, which can be rare in salespeople. Joe helped me choose what I needed while considering my budget and personal needs for the vehicle. A good listener, which can be rare in salespeople. His level of knowledge on-the-spot was impressive- he clearly knows a fair bit about the engineering of the cars at Auction Direct as well as the process of buying a car for the customer. It never felt like he was trying to "sell" me something but simply inform me of the many choices available. Whenever I'm on the market for a car again I definitely hope I work with another guy like him! More
VW Jetta Wagon Very knowledgeable and personable. Was able to talk about multiple makes and models and helped us pick the right car. I would recommend asking for Joe Very knowledgeable and personable. Was able to talk about multiple makes and models and helped us pick the right car. I would recommend asking for Joe if you are in the market for a quality affordable vehicle. More
No Hassle experience- knowledgeable salesman We really appreciated the ‘buy it now’ price. Our salesman was also low pressure, easy-going and very knowledgeable. He provided all the info we nee We really appreciated the ‘buy it now’ price. Our salesman was also low pressure, easy-going and very knowledgeable. He provided all the info we needed to feel comfortable with our decision More
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Great car buying experience This was a great experience with the dealership. Mr. Willie Duncan was an excellent representative for the dealership. He answered our questions ful This was a great experience with the dealership. Mr. Willie Duncan was an excellent representative for the dealership. He answered our questions fully and was pleasant providing "no-pressure assistance. We are enjoying our Passat! More
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No pressure from salesperson, Willie was excellent!! This type of car buying should be for everybody, you know what you're getting up front, they're honest and reliable and they bend iver backwards to This type of car buying should be for everybody, you know what you're getting up front, they're honest and reliable and they bend iver backwards to make everything right, pleasant experience!. Highly recommend this dealership, number one in North Carolina!! Thus is my 3rd car purchase ans 1 sold to them. More
Quality service, easy to work with, and communicated great! Willie was an exceptional sales associate, and the overall experience was pain-free and efficient. Made sure both me and my mom were taken care of an Willie was an exceptional sales associate, and the overall experience was pain-free and efficient. Made sure both me and my mom were taken care of and heard from, and gave us great insight during our shopping experience. Tom was also very helpful, as was Candice at the front desk. Would absolutely recommend to friends/family, and am very happy with everything! More
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Courteous, patient and happy crew!!!! It was an absolute pleasure working with Antonio and Jeff!! From the time I spotted the vehicle online to the drive off the lot, these guys were there It was an absolute pleasure working with Antonio and Jeff!! From the time I spotted the vehicle online to the drive off the lot, these guys were there to inform and support me. They were prompt with responses to my questions, and went above and beyond the call of duty in detailing my car. I had paperwork issues that took much longer than anticipated in my credit approval. Antonio stayed 4 hours overtime to help make sure I had what I needed. Both Jeff and Antonio were fun and personable the whole time. When, and if this car kicks the bucket, I'm going back to Auction Direct immediately. Thank you so much for making my car-buying experience the best one yet! More
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Good experience buying a car Willie was very friendly and helpful getting us exactly what we wanted. He went above and beyond to make sure we were happy and had what we were look Willie was very friendly and helpful getting us exactly what we wanted. He went above and beyond to make sure we were happy and had what we were looking for. More
Great Experience My experience was really cool considering I was at a used car dealership. There was no hassel to purchase any car or any over pricing on the vehicles. My experience was really cool considering I was at a used car dealership. There was no hassel to purchase any car or any over pricing on the vehicles. The selection was better than expected with vehicle are in really good condition and more than on version of the different models I came to see. David was really friendly and informative and he used the information I gave him to show me what I wanted to see. Please go here if you are looking for a used car, you will not regret it. More