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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,884 reviews

January 01, 2018

Excellent Service !!!! Joe was very knowledgeable and attentive to our needs. He listened to us and sought to find the perfect fit for what we had in mind. He was very patie More

by Fsephestine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2018

Considerate and well-versed Joe helped me choose what I needed while considering my budget and personal needs for the vehicle. A good listener, which can be rare in salespeople. More

by jdhollandsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2017

VW Jetta Wagon Very knowledgeable and personable. Was able to talk about multiple makes and models and helped us pick the right car. I would recommend asking for Joe More

by Bfwolf72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2017

No Hassle experience- knowledgeable salesman We really appreciated the ‘buy it now’ price. Our salesman was also low pressure, easy-going and very knowledgeable. He provided all the info we nee More

by Amykswolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2017

Great car buying experience This was a great experience with the dealership. Mr. Willie Duncan was an excellent representative for the dealership. He answered our questions ful More

by Carman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
December 29, 2017

No pressure from salesperson, Willie was excellent!! This type of car buying should be for everybody, you know what you're getting up front, they're honest and reliable and they bend iver backwards to More

by Auction Direct Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
December 29, 2017

Quality service, easy to work with, and communicated great! Willie was an exceptional sales associate, and the overall experience was pain-free and efficient. Made sure both me and my mom were taken care of an More

by Ben R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Collins, Willie Duncan
December 29, 2017

Courteous, patient and happy crew!!!! It was an absolute pleasure working with Antonio and Jeff!! From the time I spotted the vehicle online to the drive off the lot, these guys were there More

by Subi4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Pearson, Antonio Brewer
December 28, 2017

Good experience buying a car Willie was very friendly and helpful getting us exactly what we wanted. He went above and beyond to make sure we were happy and had what we were look More

by Shylia See
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
December 27, 2017

Great Experience My experience was really cool considering I was at a used car dealership. There was no hassel to purchase any car or any over pricing on the vehicles. More

by Linb217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
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