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Auction Direct USA - Raleigh
Raleigh, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,884 reviews
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Great customer Service Our salesman Willie Duncan did a terrific job finding a great car He listened to what we were looking for and found the perfect match.the cost of the Our salesman Willie Duncan did a terrific job finding a great car He listened to what we were looking for and found the perfect match.the cost of the car was in budget and gets high mileage Thanks again for your great service More
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Large selection and fair prices. Friendly and fair prices. I was able to see and check out the car I wanted. Willie is a great salesman and I would recommend him to anyone. Service d Friendly and fair prices. I was able to see and check out the car I wanted. Willie is a great salesman and I would recommend him to anyone. Service department was also friendly. More
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Auction Direct I feel I can recommend Auction Direct. They gave me a fair price for my trade in. I did not come fully prepared to finalize a trade and purchase, but I feel I can recommend Auction Direct. They gave me a fair price for my trade in. I did not come fully prepared to finalize a trade and purchase, but because of my long drive, they made it possible for me to complete the deal. David was nice to work with. More
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Returning customer This is my 3rd transaction with AD Raleigh. The customer service is excellent, the cars are spotless and the price is right. Tim did an excellent job This is my 3rd transaction with AD Raleigh. The customer service is excellent, the cars are spotless and the price is right. Tim did an excellent job answering my questions and asking the right questions to serve my needs. The sales manager, Paul impressed me when he came and introduced himself while Tim was getting our car ready to test drive. The team made the process easy. Paul explained all of the additional offers so we understood exactly what we were paying for. I will be back when my wife needs a new vehicle. Thank you Tim and Paul. More
10/10 would recommend to a friend Service was great, employees were knowledgeable and easy to work with. Wide selection of vehicles to view, process from start to finish was clear, eas Service was great, employees were knowledgeable and easy to work with. Wide selection of vehicles to view, process from start to finish was clear, easy, and well done. Nothing but smooth sailing. More
Go get a car Really Good service. 10/10 would recommend to any family or friends looking to buy a reliable used vehicle. These guys are great. Process of purchasin Really Good service. 10/10 would recommend to any family or friends looking to buy a reliable used vehicle. These guys are great. Process of purchasing the car was quick. More
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bought the RAM I wanted! I had negative equity on my car and wasn't sure If i would be able to trade for the truck I wanted but Joey and Jeff made sure I got what I wanted and I had negative equity on my car and wasn't sure If i would be able to trade for the truck I wanted but Joey and Jeff made sure I got what I wanted and we're very patient helping me, highly recommend! They also give higher for trade in then carmax! More
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Experience at Auction Direct USA On January 13th, 2018 I purchased a vehicle at Auction Direct USA in Raleigh NC. With the help of Donna Moody who made my experience great! Donna and On January 13th, 2018 I purchased a vehicle at Auction Direct USA in Raleigh NC. With the help of Donna Moody who made my experience great! Donna and her team are awesome! They place no pressure on you, allow you to be in control, and make sure you get the best deal! They are very knowledgeable! I am very pleased! Thanks guys! More
Excellent customer service-simple process It was an easy process. I saw the car online, called and put a hold on the vehicle, set up a test drive and the car was as advertised. Excellent custo It was an easy process. I saw the car online, called and put a hold on the vehicle, set up a test drive and the car was as advertised. Excellent customer service. Sales staff was very helpful! More
Very Easy & Comprehensive I would highly recommend Auction Direct- particularly to see Willie. He is extremely insightful, friendly, funny and just made the overall experience I would highly recommend Auction Direct- particularly to see Willie. He is extremely insightful, friendly, funny and just made the overall experience of getting a car very pleasant. Not only is he a fantastic salesman, he knows all his stuff when it comes to finance, loan etc. If you don’t understand something once, twice, he is incredibly patient enough to answer all questions very thoroughly and in a completely full-disclosed manner. More