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Auction Direct USA - Raleigh

Raleigh, NC

4.8
1,884 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience. Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience. The Company offers consumer financing, extended warranties and vehicle protection products. Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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7601 Glenwood Avenue

Raleigh, NC

27612

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Showing 1,884 reviews

January 21, 2018

Great customer Service Our salesman Willie Duncan did a terrific job finding a great car He listened to what we were looking for and found the perfect match.the cost of the More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
January 19, 2018

Large selection and fair prices. Friendly and fair prices. I was able to see and check out the car I wanted. Willie is a great salesman and I would recommend him to anyone. Service d More

by Maurice Stephen Vaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Collins, Willie Duncan
January 18, 2018

Auction Direct I feel I can recommend Auction Direct. They gave me a fair price for my trade in. I did not come fully prepared to finalize a trade and purchase, but More

by Rex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ngeve
January 17, 2018

Returning customer This is my 3rd transaction with AD Raleigh. The customer service is excellent, the cars are spotless and the price is right. Tim did an excellent job More

by Alex I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tambasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pulliams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cooper
January 16, 2018

10/10 would recommend to a friend Service was great, employees were knowledgeable and easy to work with. Wide selection of vehicles to view, process from start to finish was clear, eas More

by Kjmccauley213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moussa Ndiaye
January 16, 2018

Go get a car Really Good service. 10/10 would recommend to any family or friends looking to buy a reliable used vehicle. These guys are great. Process of purchasin More

by Wesley Rochelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Ghanayem
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2018

bought the RAM I wanted! I had negative equity on my car and wasn't sure If i would be able to trade for the truck I wanted but Joey and Jeff made sure I got what I wanted and More

by Jennaemory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Dilorenzo
January 15, 2018

Experience at Auction Direct USA On January 13th, 2018 I purchased a vehicle at Auction Direct USA in Raleigh NC. With the help of Donna Moody who made my experience great! Donna and More

by Bink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Moody
January 13, 2018

Excellent customer service-simple process It was an easy process. I saw the car online, called and put a hold on the vehicle, set up a test drive and the car was as advertised. Excellent custo More

by Dodge1735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Parson
January 11, 2018

Very Easy & Comprehensive I would highly recommend Auction Direct- particularly to see Willie. He is extremely insightful, friendly, funny and just made the overall experience More

by Dividedempire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Duncan
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