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Auction Direct USA - Raleigh
Raleigh, NC
1,879 Reviews
Auction Direct’s unique approach is centered upon providing customers with the lowest price used cars, trucks, vans, suv, and crossovers with the best car buying experience.
Through transparent and fully verifiable, best-in-market pricing in an open, friendly, commission free, no hassle environment, Auction Direct makes its guests feel empowered and effectively eliminates the unpleasant stigmas associated with the typical used car buying experience.
The Company offers consumer financing, extended warranties and vehicle protection products.
Each of the Auction Direct’s locations has on-site parts and service operations, with the number of service bays ranging from six to sixteen. The service operations perform the initial rigorous 125 point vehicle inspection.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 AM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 AM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
November 10, 2023
Great customer service from the time we walked in until the time we left with a new car! Would recommend the time we left with a new car! Would recommend More
by lmg
November 09, 2023
Awesome customer service. .The best I’ve ever had….I love it..I was Soo impressed..You have the sells team at that place💝✨ .The best I’ve ever had….I love it..I was Soo impressed..You have the sells team at that place💝✨ More
by Elisha Williamson
Employees Worked With
November 09, 2023
Paul and Jordan were awesome and I had the best customer experience ever 🤗😂💝✨✨✨They we’re kind, on task and we’re extremely professional and courteous ✨✨✨ experience ever 🤗😂💝✨✨✨They we’re kind, on task and we’re extremely professional and courteous ✨✨✨ More
by Elisha Williamson
November 08, 2023
Jordan was very helpful and got me in something I loved. Would highly recommend to anyone Would highly recommend to anyone More
by t.antwine42
November 08, 2023
Jordan was really good I did not feel like I was getting hustled I will be back for another car hustled I will be back for another car More
by ronnielock1723
Employees Worked With
November 07, 2023
I really loved how Brandon took his time and got me into what I wanted. what I wanted. More
by Shorty
Employees Worked With
Other Employees :
Wayne Pickler, Malcolm Bright
November 07, 2023
Jordan was really attentive to what I wanted He was very honest and upfront. It was refreshing to not feel pressured into a purchase. Will definitely be back. honest and upfront. It was refreshing to not feel pressured into a purchase. Will definitely be back. More
by jaydonnas
Employees Worked With
November 07, 2023
Great car buying experience with Mr Jordan in Auction Direct. He is super friendly and awesome guy. I highly recommend Mr. Jordan. Direct. He is super friendly and awesome guy. I highly recommend Mr. Jordan. More
by ghorsaine88
November 06, 2023
Taha was very friendly and helpful. They have the best prices! They were also very helpful in getting us financing. They have the best prices! They were also very helpful in getting us financing. More
by rstonenc
November 06, 2023
Very good dealership, Taha was very helpful. Very kind and respectful people. Definitely recommend for everyone. Very kind and respectful people. Definitely recommend for everyone. More
by Daniel
